Experience

Insite360

• United States
• Software Development
• 1 - 100 Employee

• Alarm Management Specialist

  • Jan 2020 - Present

  • Analyze data to remotely troubleshoot alarms that occur at fueling stations ranging from customers such as 7-11, Costco, Wal-Mart, Exxon, and Shell. • Monitor fueling stations for potential product loss resulting from technological inconsistencies or potential theft using a variance analysis method. • Identify a multitude of on-site station issues including dispenser and tank leaks, defective liquid detecting sensors, and faulty turbine equipment that can disrupt normal business operations. • Communicate and dispatch third-party contractors to investigate any active issues at any given location and other fueling or preventive maintenance services that cannot be resolved remotely. Show less



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Transportation Network Provider

  • May 2018 - Present

  • Provide exceptional customer service to ensure every customer receives equal and satisfactory service. • Analyze traffic correlations to determine the most effective revenue generation according to events and trends. • Organize necessary documents to track driving statistics that contribute to financial success. • Provide exceptional customer service to ensure every customer receives equal and satisfactory service. • Analyze traffic correlations to determine the most effective revenue generation according to events and trends. • Organize necessary documents to track driving statistics that contribute to financial success.



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver

  • Oct 2014 - May 2015

  • Ensured every assigned delivery was transported in a speedy but cautious manner. • Relayed onto to management what future inventory necessities were required after accounting and documenting current inventory. • Assisted in training new drivers in company protocols and procedures. • Ensured every assigned delivery was transported in a speedy but cautious manner. • Relayed onto to management what future inventory necessities were required after accounting and documenting current inventory. • Assisted in training new drivers in company protocols and procedures.



GENERAL NUTRITION CENTERS, INC.

• Houston, Texas Area

• Sales Associate

  • Oct 2012 - Aug 2013

  • Helped determine what products to queue for all inventory requirements based on store performance by analyzing cyclical demands of each corresponding demographic to ensure appropriate product appropriation. • Assisted in managerial duties by training and supervising new employees, delegating them to task, and determining appropriate scheduling needs according to their availability. • Maintained orderly store operations by effectively implementing all required procedures; never circumventing from protocol. • Performed and demonstrated excellent customer service to both new and recurring customers to ensure every store retained an equally reputable standard. Show less