Experience

Respawn Entertainment

• United States
• Computer Games
• 500 - 600 Employee

• Development Director

  • Jun 2021 - Present

  Chatsworth, California Responsible for budgeting, planning, and staffing for ongoing assigned projects. Utilizing established best practices for new and ongoing projects and creating new process pipelines. Responsible for overseeing the execution of project test plans and checklists for internal and external QV teams. Working closely with Producers and Developers to meet project deadlines. Leading a team of 6+ internal QV staff as well as collaborating with external assigned QV groups.

• QA Project Manager

  • Sep 2016 - Jun 2021

  Chatsworth, CA Setting up QA processes and procedures for new projects. Responsible for writing, implementing and overseeing the execution of project test plans and checklists. Verifying quality of bugs written by the test team, and maintaining the bug database. Working closely with Producers and Developers to meet project deadlines. Leading a team of 2-4 testers as well as training QA new staff, and appraising current staff.



Age of Learning, Inc. / ABCmouse.com

• QA Manager - Vendor Management

  • Jul 2016 - Sep 2016

  Glendale, CA On-boarded an external vendor located in India. Integrated and trained their staff on company policies and procedures. Created documents and templates for on-boarding new vendors and trained internal staff on vendor policies. Worked 1:1 with internal staff to help utilized external vendors for their QA needs. Researched mobile hardware and created a base template of devices for entire QA department to follow. Assisted in streamlining process for future hardware needs. Conducted… Show more On-boarded an external vendor located in India. Integrated and trained their staff on company policies and procedures. Created documents and templates for on-boarding new vendors and trained internal staff on vendor policies. Worked 1:1 with internal staff to help utilized external vendors for their QA needs. Researched mobile hardware and created a base template of devices for entire QA department to follow. Assisted in streamlining process for future hardware needs. Conducted interviews and provided feedback with other QA Leads and Managers. Show less



Buffalo Studios (Caesars Interactive Entertainment)

• Director, Quality Assurance

  • Mar 2014 - Apr 2016

  Santa Monica, CA Continued to move forward with QA expansion and consistently researched new processes and growth opportunities.Managed multiple QA teams on different deliverable cycles, coordinated planning in accordance with studio roadmap. Developed talent, built and improved QA testing methodologies, and defined QA standards. Communicated quality reports to all relevant departments on a weekly/daily basis. Built technical skills for QA team, and successfully scaled department with growing business needs.



Buffalo Studios

• Entertainment
• 1 - 100 Employee

• Manager, Quality Assurance

  • Jul 2012 - Mar 2014

  Santa Monica, CA Continued to develop and grow the QA department into an integral part of the development process. Responsibilities include: Provided leadership and coaching for the QA team of 14 employees. Responsible for recruiting all QA staff. Prioritized, planned, and monitored the progress of QA efforts to deliver specific functionality and features in accordance with the product road map. Identified and implemented new QA practices and guidelines to help improve efficiency. Worked with other department… Show more Continued to develop and grow the QA department into an integral part of the development process. Responsibilities include: Provided leadership and coaching for the QA team of 14 employees. Responsible for recruiting all QA staff. Prioritized, planned, and monitored the progress of QA efforts to deliver specific functionality and features in accordance with the product road map. Identified and implemented new QA practices and guidelines to help improve efficiency. Worked with other department heads to set testing priorities and identify risk areas and development efforts.

• QA Lead

  • Aug 2011 - Jul 2012

  Santa Monica, CA Built the QA department from the ground up as the original member of the QA team.Responsible for writing, implementing and overseeing the execution of project test plans. Verifying quality of bugs written by the test team, maintaining the bug database. Allocated work to lead testers of various projects, assigning new projects and supervising the running of the projects. Managing and leading teams of 8-10 testers as well as interviewing/hiring new staff, appraising current staff.



2K Games

• Senior QA Tester

  • Jan 2008 - Aug 2011

  Responsibilities included: acting as a liaison between the Test Lead and the Test Team as well as a liaison to the Test Lead and external test teams and developers. Helped the Test Lead plan, create and implement test strategies. Assist the Test Lead in providing team feedback and performance reviews. Coordinate with the Test Lead to write Test Suites to ensure all areas of the project are effectively and thoroughly tested. Verified the quality of bugs written by the test team and maintaining… Show more Responsibilities included: acting as a liaison between the Test Lead and the Test Team as well as a liaison to the Test Lead and external test teams and developers. Helped the Test Lead plan, create and implement test strategies. Assist the Test Lead in providing team feedback and performance reviews. Coordinate with the Test Lead to write Test Suites to ensure all areas of the project are effectively and thoroughly tested. Verified the quality of bugs written by the test team and maintaining the defect (bug) database. Managed and mentored test teams of up to 20 people. Assist in the hiring process of new testers. Perform phone screens of resumes and perform interviews with Test Leads. Gained extensive experience with video game consoles including: Nintendo DS and Wii, Xbox, Xbox 360, XBLA, GBA, PC, PS2, PS3, and PSP

• Lead QA Tester

  • Jun 2010 - Apr 2011

  Directly managed small to large teams of employees on the Night Shift. Responsible for implementing testing strategies directed from Core Leads to ensure the projects are culminated in the allotted time. This includes issuing tasks to team members as assigned by the Core Lead Daily Reports, ensuring each team member has the necessary hardware for their daily assignments, tracking team member time management and task completion, personnel performance reviews, vetting defect entries in the… Show more Directly managed small to large teams of employees on the Night Shift. Responsible for implementing testing strategies directed from Core Leads to ensure the projects are culminated in the allotted time. This includes issuing tasks to team members as assigned by the Core Lead Daily Reports, ensuring each team member has the necessary hardware for their daily assignments, tracking team member time management and task completion, personnel performance reviews, vetting defect entries in the assigned project databases, video and screenshot file management, managing project security, and finalizing end of day reporting for Core Team members. In addition, I help coordinate build deliveries with Product Development, Game Developers and IT.

• Quality Assurance Tester

  • Feb 2006 - Jan 2008

  Responsibilities included: trouble shooting, reporting, verifying and following up on all defects found within assigned projects. Reviewing game manuals and other project related tasks given by either the Leads or Seniors. Have worked with Xbox, Xbox 360, GBA, PC, PS2, PS3 and PSP titles. Assisted in managing a project with supervisor, in training and helping new testers, reviewing their defect entries. Executing clean up of the project databases.



Ketchum Directory Advertising

• United States
• Banking

• Account Service Representative

  • Sep 2003 - Nov 2005

  Responsible for managing 3 Million in revenue for contracts nationwide. Monthly billing of clients, fee management and advertising print management. Worked with major clients such as JC Penny and Best Western. Created new flyers and handout material for new clients. Also managed and published the monthly office newsletter outlining new advertising news.



Beverlywood Swim School

• United States

• Swimming Instructor

  • Jun 1995 - Aug 2001

  Swimming Instructor/Lifeguard for a year round establishment. I taught children starting at age 2 to adults. Specialized in water safety training and swim team tryouts. Also worked in the main office checking in clients, signing up new clients, taking payments, cancellations, and maintaining other teachers schedules.