Experience

Qatar Site & Power

• Qatar
• Information Technology & Services
• 1 - 100 Employee

• Senior Engineer

  • Sep 2021 - Present

  *Solid experience in trouble shooting and installation and commissioning of SOCOMEC, NUMERIC, Legrand, VERTIV, ABB, Starkstrom, Bender. *Analyzing Site visits & site requirement based on the project for service and maintenance (PPM) requirements, fault diagnosis, testing and repairs on all types, makes and manufacture of installation and commissioning the UPS up to 500 KVA. *Installation and commissioning, troubleshooting CBS 1 KVA to 52 KVA. * Maintenance and troubleshooting BENDER, Starkstrom, IPS 3.5 KVA to 10 KVA (Isolated power supply). *identify handle/Solve the critical BD calls, analysis the cause of failure, take corrective actions and ensure nonoccurrence of issue. *Battery impedance testing & Load bank testing, site surveys, investigations and inspections of UPS and batteries. *Supervising Installation temporary/ hire equipment including UPS, batteries on customer sites. *Offering Online Technical support to Engineers for their Technical Queries and helping them to resolve Major Breakdown and Extending Physical Presence at site for resolving challenging Problems. *Supervise the on-site work of electricians, trade helpers and apprentices engaged in the installation, maintenance and repair of UPS and IPS and CBS equipment. *Accurately complete all service visit report, action lists and records in timely manner with accurate and full details. Show less



Socomec Group

• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Service Engineer

  • Apr 2014 - Mar 2021

  *Analyzing the site requirement based on the project (i.e.) positioning the power container or installation and commissioning the UPS. *Handling and submitting the project time frame as per customer requirement to the Management. *Pre-schedule planning and discussion with Customer for coordination with other vendors. *Risk Planning and guiding proper safety measures. *Planning for material requirement. *Accountable for executing project on time. *Supporting Engineers to solve Critical BD Calls. Doing Failure Analysis on Monthly basis, implementing corrective actions & updating same to AGM. *Organizing Training Sessions to Service Team to upgrade their Technical skills as per the HO Instructions and Circuit Changes. *Offering Online Technical support to Engineers for their Technical Queries and helping them to resolve Major Breakdown and Extending Physical Presence at site for resolving challenging Problems. Show less



Royal Power and Energy Limited

• Nigeria
• Retail Office Equipment
• 1 - 100 Employee

• Senior Services Engineer

  • Jul 2013 - Mar 2014

  Carry out site visits for service and maintenance (PPM) requirements, fault diagnosis, testing and repairs on all types, makes and manufacture of UPS. Carry out load bank testing, site surveys, investigations and inspections of UPS. Carry out installation and commissioning of UPS and CBS systems and assist on installations for a wide variety of critical power equipment. Install temporary / hire equipment including UPS, CBS, on customer sites. Carryout battery impedance testing installations. Provide prompt support, breakdown response, diagnosis and resolution for UPS and associated critical electrical equipment. Supervise the on-site work of electricians, trade helpers and apprentices engaged in the installation, maintenance and repair of UPS and CBS power equipment. Provide technical assistance as needed to internal departments and customers alike. Accurately complete all service visit reports, action lists and records in timely manner with accurate and full details. Be part of the on call rota. Mentor and assist with on the job training and supervision of apprentices and junior engineers. Carry out essential hands on / site instruction and training with customers, engineers and apprentices as required. Highlight and report additional sales opportunities and leads Carry out electrical testing and complete electrical test and inspection certificates as required. Take all reasonable measures to prevent wherever possible unnecessary return service visits. Communicate with all customers, suppliers and internal staff with a courteous and professional manner at all times. Carryout any other reasonable duties or tasks as determined by the needs of the business. Train and instruct personnel in the safe operation of equipment and tools. Complete dynamic on site risk assessments before commencing any work Attend training and to develop relevant knowledge, techniques and skills and Continually and actively increase technical and product knowledge Show less



NUMERIC INDIA - A Group Brand Legrand

• India
• Appliances, Electrical, and Electronics Manufacturing
• 500 - 600 Employee

• • Apr 2012 - Jul 2013

  ▷ Discussion with team every day morning, taking feedbacks from the team on previous day issues/ concerns.▷ Analyzing and monitoring the hardware/Software parameters of the site and UPS.▷ The reports are manually drawn from the UPS & Thru system for analyzing the exact issue.▷ Execution of work based on AMC signed by the customer could be Hardware/Software issue.▷ Once the complaint is received, we ensure to reach the customers premises within ½ hour and handle/rectify the complaint to the fullest satisfaction of the customer.▷ Commissioning of UPS Project had been efficiently handled within stipulated time frame.▷ Proper planning and Proper safety measures are our key focus.▷ The planning of materials required would be done post visiting the Site.▷ Efficiently handle/Solve the critical BD calls, analysis the cause of failure, take corrective actions and ensure non occurrence of issue.▷ Continuously training the Engineers on a weekly basis to upgrade their technical skills & improve their efficiency on resolving techniques on major BD calls and challenging problems Show less

• • Apr 2010 - Apr 2012

  ▷ Reporting to: A.V.P customer support, Mumbai, A.G.M., F.A.D Dept A.V.P Chennai. ▷ Offering after Sales /service support of Latest Range of IGBT UPS Systems Based at their Mumbai Regional Office capacity range from 0.5KVA-100KVA Numeric Make. ▷ Handling Entire PCB Repairing and assembling and extending Spares Support for the Regional office and their attached Branch offices.▷ Handling all Major Critical BD Calls. Doing Failure Analysis on Monthly basis, Implementing corrective actions & Updating same to F.A.D. Chennai▷ Analyzing and Organizing the Training Sessions to Service Team to upgrade their Technical skills▷ Offering Online Technical support to the Engineers for their Technical Queries and helping them to resolve the Major Breakdown.▷ Supporting Marketing Team as well as Customers Technical Queries.▷ Coordinating with AMC Department for generating revenue through AMC, Power Audit & Load test▷ Maintaining ISO 9001 Documents as per the Standard derived for Numeric policies.▷ Inspecting sites and offering support to Marketing team for the UPS Sizing Show less