Experience

Procurify

• Canada
• Software Development
• 100 - 200 Employee

• Product Manager 2 - Reporting, Analytics & Mobile

  • Jan 2023 - Present

  Canada

• Product Manager 1

  • Mar 2022 - Dec 2022

  Canada



Roadmunk

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Customer Success Manager

  • Dec 2020 - Mar 2022

  Surrey, British Columbia, Canada • Manage Enterprise Accounts ranging from $30k to over $300k ARR. • Net Retention Rate of 137% Annually • Onboard 25-50 Enterprise clients annually to configure their Roadmunk instance and guide integrations with tools such as JIRA, Azure Dev Ops, and SSO software. • Train 1000’s of users annually both personally and in groups of over 50 • Developed a new Client Onboarding playbook to increase adoption, user confidence, and expansion.

• Implementation Manager

  • Jan 2020 - Nov 2020

  Vancouver, British Columbia, Canada • Helped 15-25 concurrent new clients to strategize, configure, and implement Procurify. • Helped clients to integrate with systems such as Quickbooks, Microsoft Dynamics, and Xero via Direct and Flat-File integrations while reducing onboarding time by 20% over 2 quarters. • Provided technical consulting and reconfiguration support, which mitigated churn risk for 7/8 clients over 3 months. • Tech stack included Salesforce, TaskFeed, Jira, G-Suite, Gainsight, and others.

• Mid-Market Account Executive

  • Jul 2019 - Dec 2019

  Vancouver, British Columbia, Canada Conducted discovery calls, provided tailored demonstrations and completed the full sales cycle with prospects (typically in finance) to help them realize the value of spend management software at their organizations. Procurify gives: - Finance teams better visibility into their spending, and eliminates the manual work associated with having disjointed systems for approvals, POs, and matching up invoices. - Managers visibility into their department or project budgets before… Show more Conducted discovery calls, provided tailored demonstrations and completed the full sales cycle with prospects (typically in finance) to help them realize the value of spend management software at their organizations. Procurify gives: - Finance teams better visibility into their spending, and eliminates the manual work associated with having disjointed systems for approvals, POs, and matching up invoices. - Managers visibility into their department or project budgets before money is committed to vendors - Every employee an easy to use mobile and web platform to request what they need quickly

• Sales Development Representative

  • Jan 2019 - Jul 2019

  Vancouver, Canada Area • Handled 100 monthly inbound leads and conducted discovery calls to ensure mutual product fit.

• Business Development Representative

  • Feb 2017 - Dec 2018

  Vancouver, Canada • Created outbound sales campaigns for targeted verticals such as Biotech, Education, and SaaS companies. • Utilized tools such as ZoomInfo, Outreach, SalesLoft, LinkedIn Sales Navigator to canvas and build connect with Procurify's ICP. • Generated over $3m in pipeline and over $600k in attributed sales.



WestX Business Solutions - Xerox Canada

• Account Executive

  • Jan 2015 - Jan 2017

  Vancouver, BC • Conducted full-cycle sales for new businesses, and concurrently managed relationships with over 400 businesses in North Vancouver, West Vancouver, and the Sunshine Coast. Sold the suite of Xerox printing and software solutions (such as document management and AP automation). • Generated over $500,000 in sales yearly, and was awarded Rep of the Month & Rep of the Quarter. • Role involved cold-calling, recurring business reviews, contract negotiations, and day-to-day client support… Show more • Conducted full-cycle sales for new businesses, and concurrently managed relationships with over 400 businesses in North Vancouver, West Vancouver, and the Sunshine Coast. Sold the suite of Xerox printing and software solutions (such as document management and AP automation). • Generated over $500,000 in sales yearly, and was awarded Rep of the Month & Rep of the Quarter. • Role involved cold-calling, recurring business reviews, contract negotiations, and day-to-day client support and implementation scheduling. Show less



The Original Cakerie

• Canada
• Food Production
• 100 - 200 Employee

• Student Consultant

  • Sep 2014 - Dec 2014

  Delta, BC - Provided client with consulting services in the form of a 5 year growth plan, addressing various aspects of the business.



The Home Depot Canada

• Canada
• Retail
• 700 & Above Employee

• Cashier, Returns, & Lot Associate

  • Apr 2012 - Dec 2013

  Richmond, BC - Provided excellent customer service on the till, at the returns desk, and on the lot. - Assisted the management team with additional tasks such as stocking, cleaning, and organizing.



Regal Ideas Inc

• Canada
• Wholesale Building Materials
• 1 - 100 Employee

• Customer Service Representative

  • May 2011 - Dec 2011

  - Problem Solving, Price Quotations, and Technical Support for retailers that sold aluminium railing systems, such as Lowe's and The Home Depot. - Provided excellent service over the phone, and I also designed basic architectural shapes with the company's custom software.



Pier 1 Imports

• United States
• Furniture and Home Furnishings Manufacturing

• Sales Associate

  • Aug 2009 - Apr 2011

  - Responsible for receiving shipments of merchandise on a weekly basis, and organized it as necessary. - Provided excellent customer service, completing transactions, and upheld the store's image.