Sarath Ien
Reception and Guest Coordinator at Columbus Partnership- Claim this Profile
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Bio
Betsy Wright
It was an honor to work with Sarath at BIBIBOP. I was continually amazed at her ability to maintain operational excellence and exceptional customer relations while also assisting corporate with testing new products and training new managers. No matter how busy she was, Sarath always made time to celebrate successes with her team, recognize individual accomplishments, participate in community events and even add fresh flowers to the tables during the holidays. She is truly an inspiration and one of the most talented and dedicated general manager I have worked with in my 25 years in the industry.
Jae Jang
I consider myself lucky to have worked with Sarath, a manager who is not only focuses on delivering results, but also in getting the most of her team. During our 3 years together, I've seen Sarath display incredible work ethic into her responsibilities, even going above and beyond her job scope. A natural-born mentor and teacher, Sarath truly understands how to find hospitality gaps, and more importantly, draw out the right skills to effectively address those needs. Above all, her seemingly effortless ability to connect with her peers, clients, and community is what impressed me most. Sarath will be an absolute asset to any team needing a goal-oriented & team-first mentality, and I am happy to give her my recommendation.
Betsy Wright
It was an honor to work with Sarath at BIBIBOP. I was continually amazed at her ability to maintain operational excellence and exceptional customer relations while also assisting corporate with testing new products and training new managers. No matter how busy she was, Sarath always made time to celebrate successes with her team, recognize individual accomplishments, participate in community events and even add fresh flowers to the tables during the holidays. She is truly an inspiration and one of the most talented and dedicated general manager I have worked with in my 25 years in the industry.
Jae Jang
I consider myself lucky to have worked with Sarath, a manager who is not only focuses on delivering results, but also in getting the most of her team. During our 3 years together, I've seen Sarath display incredible work ethic into her responsibilities, even going above and beyond her job scope. A natural-born mentor and teacher, Sarath truly understands how to find hospitality gaps, and more importantly, draw out the right skills to effectively address those needs. Above all, her seemingly effortless ability to connect with her peers, clients, and community is what impressed me most. Sarath will be an absolute asset to any team needing a goal-oriented & team-first mentality, and I am happy to give her my recommendation.
Betsy Wright
It was an honor to work with Sarath at BIBIBOP. I was continually amazed at her ability to maintain operational excellence and exceptional customer relations while also assisting corporate with testing new products and training new managers. No matter how busy she was, Sarath always made time to celebrate successes with her team, recognize individual accomplishments, participate in community events and even add fresh flowers to the tables during the holidays. She is truly an inspiration and one of the most talented and dedicated general manager I have worked with in my 25 years in the industry.
Jae Jang
I consider myself lucky to have worked with Sarath, a manager who is not only focuses on delivering results, but also in getting the most of her team. During our 3 years together, I've seen Sarath display incredible work ethic into her responsibilities, even going above and beyond her job scope. A natural-born mentor and teacher, Sarath truly understands how to find hospitality gaps, and more importantly, draw out the right skills to effectively address those needs. Above all, her seemingly effortless ability to connect with her peers, clients, and community is what impressed me most. Sarath will be an absolute asset to any team needing a goal-oriented & team-first mentality, and I am happy to give her my recommendation.
Betsy Wright
It was an honor to work with Sarath at BIBIBOP. I was continually amazed at her ability to maintain operational excellence and exceptional customer relations while also assisting corporate with testing new products and training new managers. No matter how busy she was, Sarath always made time to celebrate successes with her team, recognize individual accomplishments, participate in community events and even add fresh flowers to the tables during the holidays. She is truly an inspiration and one of the most talented and dedicated general manager I have worked with in my 25 years in the industry.
Jae Jang
I consider myself lucky to have worked with Sarath, a manager who is not only focuses on delivering results, but also in getting the most of her team. During our 3 years together, I've seen Sarath display incredible work ethic into her responsibilities, even going above and beyond her job scope. A natural-born mentor and teacher, Sarath truly understands how to find hospitality gaps, and more importantly, draw out the right skills to effectively address those needs. Above all, her seemingly effortless ability to connect with her peers, clients, and community is what impressed me most. Sarath will be an absolute asset to any team needing a goal-oriented & team-first mentality, and I am happy to give her my recommendation.
Credentials
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Interactive Media Certification of Completion
Eastland Career Center
Experience
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Columbus Partnership
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Civic and Social Organizations
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Reception and Guest Coordinator
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Mar 2022 - Present
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The Goat
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Retail Apparel and Fashion
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Business Development Coordinator
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Sep 2021 - Mar 2022
• Oversee day-to-day functionality of backend software programs and troubleshoot as necessary (Upserve, Restaurant 365, and FMX). • Support development and launch of new business software applications, including customization / development and site training for new systems. • Monitor and actively review market trends to ensure competitive advantage (publications, social media, blogs, monitor competition). • Support store level requests daily to keep day-to-day operations running smoothly. • Completion of various projects to support the future of the business • Occasionally support business and community events and functions. Show less
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Univar Solutions
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United States
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Chemical Manufacturing
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700 & Above Employee
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Customer Solutions Specialist
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Aug 2019 - Sep 2021
• Account/ Client management for Fortune 500 company to ensure fluidity of production and manufacturing lines. • Relationship building and development to better ensure account life cycle management. • Cross department relations and team building to create solutions for challenging cases, preventative measures and to ensure timelines. • Data entry, order processing, and mediating for an account profile of 150+ accounts. • Support account growth and gross margin percentages by upselling and partnerships with sales managers. • Training instructor in a classroom environment of small groups. • New Hire mentorship and training as subject matter expert to reinforce training and assimilation of business concepts. Show less
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BIBIBOP Asian Grill
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United States
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Food and Beverage Services
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100 - 200 Employee
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Store Manager and Training
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Aug 2013 - Jul 2019
•. Took part in Bibibop’s creation and growth •. New Hire Manager and Recruiting for multiple stores. • Training of new hire managers and development of team members to management. • Developed marketing initiatives such as special events to increase market share, brand recognition, increasing sales by an average of 10% year over year. • Supported Research and Development as leader of test kitchen and training on new product rollout. • Product and production analyst of test marketing, surveys for success, and rejection of product or procedures. • System Research and Development of testing online platforms and computer systems. • Co-Authored Training manuals and operational procedures implemented in training across stores. • Production of training videos, materials, procedures, operating standards, and checklists • Instructed and co-developed beginning stages of shift manager workshops including planning and organizational techniques, administrative duties, crucial conversations – conflict management, leadership development, profit, and loss statements. • Hosted meetings with managers and teams to calibrate business practices, selling techniques, and benefits of nutritional value of dishes. • Management in scheduling, training, operations, events, and staff of 25 team members • Cost, Inventory, and risk management • Forecast and inventory management out of cost ratios to volume produced daily through trend analysis. Show less
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Education
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Columbus State Community College
Entrepreneurial and Small Business Operations
Community
