Experience

Grindwell Norton - Saint Gobain India

• 1 - 100 Employee

• Business Development Coordinator

  • Jan 2020 - Present

  • Developed training material and implemented new lead management and marketing campaign system. • Researched and identify new business opportunity • Developed new relationships with prospective clients by pre-positioning company for future accounts • Conducted strategic business planning meetings to identify and evaluate potential accounts • Recommended manufacturing process improvements for quality and efficiency gains • Developed training material and implemented new lead management and marketing campaign system. • Researched and identify new business opportunity • Developed new relationships with prospective clients by pre-positioning company for future accounts • Conducted strategic business planning meetings to identify and evaluate potential accounts • Recommended manufacturing process improvements for quality and efficiency gains



ASIATEK AUTOMOTIVE SOLUTIONS INDIA PRIVATE LIMITED

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Technical Trainer

  • Jul 2018 - Present

  • Assessing the Training Need Identification for their learning needs and development of the technical enhancement of the professional personnel and provided the required technical support for distributors • Preparing the training schedules and programs for personnel after preparing the document for all training processes and issues • Serving at various work locations for conducting the trainings like Kerala, Tamil Nadu, Andhra Pradesh • Conducting the gap analysis of the technical issues and providing the corrective and preventive action plan • Providing the trainings on the usage of the software tools and how to use the machines • Also working towards the business development as an additional responsibilities • Conceptualized & conducted customized training programs for optimizing knowledge & operational efficiencies of the organization • Provided the learning material & training by using interactive discussions and “hands-on” approaches to help members learn and apply concepts in subjects • Strategy architect credited with implementation of Training & Development initiatives to capitalize on organizational growth opportunities; formulated annual & monthly training budgets, analysed expense forecasting for the same and ensured the completion within the defined cost parameters • Team-based management style coupled with the zeal to motivate members with successful track record in directing from original concept through implementation Show less



KTC Automobiles Pvt Ltd

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Automotive Service Advisor

  • Jan 2015 - Dec 2017

  Responsible for solving any customer complaints or issues involving vehicle repairs. Negotiated insurance settlements; processed insurance paperwork; prepared estimates. Coordinated with customers and insurance adjusters and developed business to maintain sales volume for work. Evaluated completion of vehicles and monitored regular progress. Ability to establish and maintain good relationships with customers and to exceed their expectations Ability to maintain proper parts inventory levels, to do proper posting, and to measure true turns Show less



KTC Automobiles Pvt Ltd

• India
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Supervisor

  • Apr 2013 - Sep 2014

  Communicates between customers and mechanics to eliminate inefficiency and comeback repairs.. Estimates repair costs and makes sure that parts or services are completed in a timely manner. Ensures that parts inventory matches vehicles in system ,coordinates with parts person, and updates as necessary. Maintaining 5s. Communicates between customers and mechanics to eliminate inefficiency and comeback repairs.. Estimates repair costs and makes sure that parts or services are completed in a timely manner. Ensures that parts inventory matches vehicles in system ,coordinates with parts person, and updates as necessary. Maintaining 5s.



Ford Motor Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Service Supervisor

  • Apr 2012 - May 2013

  Test drive vehicles with customers to understand the problems in vehicles. Prepare a list of problems, the estimates and the time taken to complete the repairs. Secure agreement from customers while taking over their vehicles for repairs. Test drive vehicles with customers to understand the problems in vehicles. Prepare a list of problems, the estimates and the time taken to complete the repairs. Secure agreement from customers while taking over their vehicles for repairs.