Sarath Shyam

Cyber Security Presales Engineer at RAS Infotech Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Malayalam -
  • Hindi -
  • Tamil -

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Credentials

  • CheckPoint CCSA R80.10
    Udemy
    Nov, 2021
    - Nov, 2024
  • Azure Active Directory Identity and Access Management Course
    Udemy
    Oct, 2021
    - Nov, 2024
  • Azure Certification AZ-900-Microsoft Azure Fundamentals
    Udemy
    Sep, 2021
    - Nov, 2024
  • Microsoft 365 Fundamentals MS-900
    Udemy
    Aug, 2021
    - Nov, 2024
  • Python 3 Network Programming
    Udemy
    Jul, 2021
    - Nov, 2024
  • AWS Certified Cloud Practitioner - 2021
    Udemy
    Jul, 2021
    - Nov, 2024
  • AZ-400 Azure DevOps: Implementing Infrastructure as Code
    Udemy
    Jul, 2021
    - Nov, 2024
  • Windows Server 2019: Active Directory, GPO, R. Server Access
    Udemy
    Jun, 2021
    - Nov, 2024
  • The Ultimate Dark Web, Anonymity, Privacy & Security Course
    Udemy
    Jun, 2020
    - Nov, 2024
  • The Complete Cyber Security Course: Hackers Exposed
    Udemy
    Jun, 2020
    - Nov, 2024
  • UAE Driving License
    United Arab Emirates
    Feb, 2014
    - Nov, 2024
  • CEH
    EC-Council
    Apr, 2015
    - Nov, 2024
  • CHFI
    EC-Council
    Nov, 2015
    - Nov, 2024

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cyber Security Presales Engineer
      • Feb 2022 - Present

      Managing Presales activities, providing POC, Technical Support, and implementation of the product. Responsible for RFP and RFI & Technical Proposal. Responsible for technical and competitive questions plus addressing customer concerns to a successful outcome Assisting customers with cyber security requirements by running gap assessments and working for them as an onsite engineer if required. Providing Product Enablement training to local and global partners (Saudi Arabia, Oman, Kuwait, Bahrain, UAE) Deep expertise & Well versed with technologies around design, implementation, and operations of NAC(Network Access Control), SIEM, Network Monitoring, Flow Management, Log Management, Privilege Access Management, Multi-factors, SSO, Identity & Access Management, Email Security, And Authentication, Antivirus, Data Encryption, and Wiping, DATA Leakage Prevention, Web Security, Endpoint Security, Next-Generation Firewall, EDR, Vulnerability Management, Web Application Firewall, Wireless Security, DMARC, Sandboxing Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers, VPN Deep expertise in Network Security Products - Firewall, WAF, Routers, Switches, DNS, IPS/IDS, Access Controls, HTTP/SSL Proxies, SSL Interceptors, SIEM Products Experience in Cloud Services such as Office 365, G-Suite, AWS, Azure Expert in identifying current and emerging technology issues including security trends, vulnerabilities, and threats Analysis Expert in identifying current and emerging technology issues including security trends, vulnerabilities, and threats Analysis Analyze customer requirements to ensure a better contribution to the development of networking tools. Provide Pre-sale and Post-sale support. Work experience Feb 2022 Present Cyber Security Engineer RAS Infotech, Dubai - - - - Show less

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cyber Security Specialist
      • Aug 2019 - Dec 2021

      Responsible for implementation & Support of the product. Responsible for RFP and RFI & Technical Proposal. Responsible for technical and competitive questions plus addressing customer concerns to a successful outcome. Scope and clearly translate defined requirements, proposed solutions, and value propositions into proposals/Statement of Work (SOW) Expertise in design, implementation, and operations of NGFW/WAF/PAM/NOC/DLP/Vulnerability Management/Endpoint Security/Email & Web Security. Working closely with customers to understand and capture requirements Identifying and solving any problems that arise with computer networks and systems 4. Data Loss Prevention. 5. Managed Security Service Solutions. 6. Asset Management and Service. 7. IT Infrastructure Design. Build an internal wiki with technical documentation, manuals, and IT policies. Show less

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Process Associate
      • Nov 2013 - Jul 2019

      Diagnose and resolve Network and windows related technical issues.Provide desktop and occasional server support.Setting up and configuring new laptops and desktops.Ensuring security and upgrades are applied and kept up to date on desktops and laptops.Antivirus installation to all desktops and laptops.Execute backup procedures and rotate and maintain backup media.Maintain User Record which is On Server. Configure network cables where necessary.Managing First and Second Level support to Users, either remotely or physically visiting them.Implementation and managing IP Addressing, and configured TCP/IP address on a server.Maintained technical knowledge in the networking area, and operating -system (Server andPC). LAN Administration added printers, removed users, and controlled the access right list.Resolving the Day to Day issues. Provided connectivity (LAN, Internet) troubleshooting andsupport for users.Provide technical support for hardware/software configurations and applications.Ensure all logs for equipment and users are maintained Escalate IT issues to the IT Managerwhere necessary.Ensuring all software purchased licensing is recorded and maintained.Monitoring user activity, investigating security breaches or security policy violations, assistingwithassociated disciplinary and legal mattersMonitors and maintains network monitoring solutions, Cisco Works, and Wireless LAN SolutionTo ensure the availability of wired and wireless Main -Systems, networks, and Infrastructureconnectivity to the guests and staff.Execute backup procedures and rotate and maintain backup media. Configure and InstallFirewall Policy, Switches, and Wi-Fi Router Show less

    • Cooperate Customer Support Engineer
      • Aug 2009 - Oct 2013

      Managing customer services operations such as MPLS, VPN, IVPN, BROADBAND, ISDN, DIAL-UPEtc,, for rendering and achieving quality servicesResponsible for resolving customer complaints on performance bottlenecks. Providing valueadded customer services by attending customer queries and issues.Monitoring the post service activities like follow up with the customer, service reminders forsuperior customer service

    • Hardware & Network Engineer
      • Nov 2006 - Jul 2009

      Diagnose and resolve Network and windows related technical issues.Provide desktop and occasional server support.Setting up and configuring new laptops and desktops.Installation and configuration of Switches and RoutersAnalyze information to determine, recommend, and plan layout, including the type of computers and peripheral equipment modifications. Analyze user needs and recommend appropriate hardwareDesign and develop computer hardware and support peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers and disk drives.Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration. Troubleshooting wide area networks, servers and routers, local area networks, and switches. Perform installation and upgrading of new network and desktop application software. Show less

Education

  • Cochin University of Science and Technology
    Bachelor of Engineering - BE, Computer Science
    2003 - 2006
  • State Board of Technical Education
    Diploma, Computer Hardware & Maintenance
    1999 - 2002

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