Sara Ward

Police Telecommunicator at Matthews Police Dept
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US
Languages
  • English Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Law Enforcement Telecommunicator
    NC Department of Justice
    Jul, 2021
    - Oct, 2024
  • Notary Public
    North Carolina Department of the Secretary of State
    May, 2022
    - Oct, 2024
  • DCIN Module 1 - General Inquiries
    NC State Bureau of Investigation
    Apr, 2021
    - Oct, 2024
  • DCIN Module 2 - Criminal Record Inquires
    NC State Bureau of Investigation
    Apr, 2021
    - Oct, 2024
  • DCIN Module 3 - File Transactions
    NC State Bureau of Investigation
    Apr, 2021
    - Oct, 2024

Experience

  • Matthews Police Dept
    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Police Telecommunicator
      • Mar 2021 - Present

      • Processed approximately 250 emergency and non-emergency calls per day, documenting all information and directing calls outside of jurisdiction to proper agencies.• Entered criminal record checks, driver's license numbers, and warrants into telecommunications systems to fulfill officer requests.• Multitasked between radio, telephone, CAD, NCIC, and other various computer equipment at emergency response center.• Operated multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching.• Utilized multiple map software such as MDS to determine proper jurisdiction for calls for service.• Utilized language line service when necessary.• Maintained sound judgment in communication with diverse agencies, includingpolice, fire, animal control, and emergency medical services.

  • Pet Paradise Resort
    • United States
    • Hospitality
    • Communications Specialist
      • Oct 2019 - Mar 2021

      • Increased brand awareness by 11% each month by utilizing online advertisements and online campaigns.• Oversaw entire online presence, including website and all social media platforms.• Taught in-house employees strategies for successful internal and externalcommunications.• Maintained customer satisfaction with forward-thinking strategies focused onaddressing customer needs and resolving concerns.• Developed marketing content such as blogs, promotional materials, andadvertisements for social media.

  • Private
    • United States
    • Real Estate
    • Childcare Provider
      • Sep 2017 - Jun 2019

      • Accelerated academic success by helping with homework, projects, and test preparation.• Removed hazards and developed appropriate boundaries and rules to create a safe environment for children.• Built positive and nurturing environments to support children's social and emotional growth.• Prepared healthy, age-appropriate snacks and meals for 3 children.• Played games, worked on puzzles, and read books to young children. • Accelerated academic success by helping with homework, projects, and test preparation.• Removed hazards and developed appropriate boundaries and rules to create a safe environment for children.• Built positive and nurturing environments to support children's social and emotional growth.• Prepared healthy, age-appropriate snacks and meals for 3 children.• Played games, worked on puzzles, and read books to young children.

Education

  • Southern New Hampshire University
    Bachelor of Arts - BA, Psychology, concentration in Mental Health
    2022 - 2025
  • Mountain Island Charter School
    High School Diploma
    2015 - 2019

Community

You need to have a working account to view this content. Click here to join now