Senior Sales Assistant

• Jan 2018 - Present

Sales And Marketing Specialist

• Feb 2017 - Nov 2017

 Open and maintain customer accounts by recording account information.  Resolve product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.  Prepare product and service reports by collecting and analyzing customer information.  Build sustainable relationships of trust through open and interactive communication.  Reach out to customers via outbound calls and verify account information and manage large amounts of incoming calls.  Generate new leads on daily basis and acknowledge customers by responding to emails, texts, and phone calls.  Handle all administrative tasks for the organisation and scheduling of client meetings and conferences. Show less

Business Development Manager

• Jan 2016 - Jan 2017

 To make International B2B outbound calls to insurance companies for discussing, negotiating and resolving medical claims on behalf of Medical Service Providers (Hospitals, Doctors, and Clinics) in California, USA.  Analyzing and answering general questions regarding billing statements recover certain amount accordingly.  Perform routine collection of medical billing related tasks.  Maintain the portfolio of medical bills/claims is to be negotiated and collected from the insurance companies using B2B outbound calls, Emails, Faxes and other tools if needed.  Maintaining and updating each file in the assigned portfolio with the latest events/actions pertaining to the case. Show less

Business Development Executive

• Aug 2014 - Nov 2015

 Resolved product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.  Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.  Identified product improvements or new products by remaining current on industry trends, market activities, and competitors.  Prepared reports by collecting, analyzing, and summarizing information.  Maintained quality service by establishing and enforcing organisation standards. Show less

Store Associate

• Feb 2012 - Jul 2015

 Reordered inventory when it dropped below predetermined levels.  Instructed staff on appropriately handling difficult and complicated sales.  Examined merchandise to verify that it was correctly priced and displayed.  Completed profit and loss performance reports.  Interacting with the selected customers on mail and phone whenever required to understand their needs.  Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. Show less

Store Officer

• Mar 2011 - Feb 2012

 Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.  Assisting customers with questions, needs and purchases.  Cultivating successful relationships with retail customers.  Leading all social media sales initiatives.  Assisting in physical inventory counts.  Implementing all visual merchandising standards.  Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.  Assisting customers with questions, needs and purchases.  Cultivating successful relationships with retail customers.  Leading all social media sales initiatives.  Assisting in physical inventory counts.  Implementing all visual merchandising standards.