Sara S.
Enterprise Customer Success Manager at Harri- Claim this Profile
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Bio
Credentials
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Mindfulness-Based Stress Reduction (MBSR)
Mindful LeaderMay, 2023- Nov, 2024 -
Professional Education - Full-Stack Web Development Certificate
University of UtahApr, 2020- Nov, 2024
Experience
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Harri
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United States
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Software Development
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400 - 500 Employee
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Enterprise Customer Success Manager
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Mar 2023 - Present
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Jolt
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United States
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Software Development
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100 - 200 Employee
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Enterprise Customer Success Manager
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Jun 2021 - Feb 2023
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Karren, Hendrix, Stagg, Allen & Company
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United States
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Accounting
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1 - 100 Employee
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Assistant Case Manager
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Jul 2020 - Jun 2021
-Manage 200+ client accounts, including procedure adherence, annual reviews, and tax status. -Create new systems for monitoring liability risk and employee standards. -Assist in all case manager duties, including day-to-day Trust and Estate duties as well as de-escalation of client concerns. -Manage 200+ client accounts, including procedure adherence, annual reviews, and tax status. -Create new systems for monitoring liability risk and employee standards. -Assist in all case manager duties, including day-to-day Trust and Estate duties as well as de-escalation of client concerns.
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DevPoint Labs
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United States
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Software Development
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1 - 100 Employee
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Full Stack Engineer
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Feb 2020 - Apr 2020
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Noodles & Company
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United States
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Restaurants
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700 & Above Employee
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General Manager
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Apr 2019 - Feb 2020
-Conduct quality reviews of employee performance. -Test new procedures, technologies, and guest offerings and provide accurate feedback. -Oversee all ordering, inventory, and maintenance within the restaurant. -Hire and train a top notch staff in order to provide a high quality guest experience every time. -Ownership of company performance and restaurant P&L each period, quarterly, and annually. -Conduct quality reviews of employee performance. -Test new procedures, technologies, and guest offerings and provide accurate feedback. -Oversee all ordering, inventory, and maintenance within the restaurant. -Hire and train a top notch staff in order to provide a high quality guest experience every time. -Ownership of company performance and restaurant P&L each period, quarterly, and annually.
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CoreLife Eatery
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Restaurants
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100 - 200 Employee
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Regional Manager
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Jan 2018 - Apr 2019
-Oversee the transition to new suppliers for all food, beverages, and chemicals. -Includes testing ordering systems, products, and supplier distribution processes for each supplier to determine the best overall option for the company as a whole. -Implement updates to all back of house networks and troubleshoot as needed for each location. -Develop salaried managers on P&L management, specifically food cost, labor, and controllable expenses. -Enthusiastically communicate expectations, rollouts, and company standards to all employees: front of house, back of house, management, and salaried managers. Show less
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Cafe Zupas
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United States
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Restaurants
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200 - 300 Employee
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Operating Partner
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Jun 2017 - Jan 2018
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Noodles & Company
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United States
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Restaurants
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700 & Above Employee
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Assistant General Manager
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Aug 2013 - Mar 2017
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Education
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DevPoint Labs
Full-Stack Web Development, Computer Software Engineering, Web Page, Digital/Multimedia and Information Resources Design -
University of Utah
Bachelor of Science (BS), Ethnic, Cultural Minority, Gender, and Group Studies