Sara S.

Enterprise Customer Success Manager at Harri
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Mindfulness-Based Stress Reduction (MBSR)
    Mindful Leader
    May, 2023
    - Nov, 2024
  • Professional Education - Full-Stack Web Development Certificate
    University of Utah
    Apr, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 400 - 500 Employee
    • Enterprise Customer Success Manager
      • Mar 2023 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Enterprise Customer Success Manager
      • Jun 2021 - Feb 2023

    • United States
    • Accounting
    • 1 - 100 Employee
    • Assistant Case Manager
      • Jul 2020 - Jun 2021

      -Manage 200+ client accounts, including procedure adherence, annual reviews, and tax status. -Create new systems for monitoring liability risk and employee standards. -Assist in all case manager duties, including day-to-day Trust and Estate duties as well as de-escalation of client concerns. -Manage 200+ client accounts, including procedure adherence, annual reviews, and tax status. -Create new systems for monitoring liability risk and employee standards. -Assist in all case manager duties, including day-to-day Trust and Estate duties as well as de-escalation of client concerns.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Full Stack Engineer
      • Feb 2020 - Apr 2020

    • United States
    • Restaurants
    • 700 & Above Employee
    • General Manager
      • Apr 2019 - Feb 2020

      -Conduct quality reviews of employee performance. -Test new procedures, technologies, and guest offerings and provide accurate feedback. -Oversee all ordering, inventory, and maintenance within the restaurant. -Hire and train a top notch staff in order to provide a high quality guest experience every time. -Ownership of company performance and restaurant P&L each period, quarterly, and annually. -Conduct quality reviews of employee performance. -Test new procedures, technologies, and guest offerings and provide accurate feedback. -Oversee all ordering, inventory, and maintenance within the restaurant. -Hire and train a top notch staff in order to provide a high quality guest experience every time. -Ownership of company performance and restaurant P&L each period, quarterly, and annually.

    • Restaurants
    • 100 - 200 Employee
    • Regional Manager
      • Jan 2018 - Apr 2019

      -Oversee the transition to new suppliers for all food, beverages, and chemicals. -Includes testing ordering systems, products, and supplier distribution processes for each supplier to determine the best overall option for the company as a whole. -Implement updates to all back of house networks and troubleshoot as needed for each location. -Develop salaried managers on P&L management, specifically food cost, labor, and controllable expenses. -Enthusiastically communicate expectations, rollouts, and company standards to all employees: front of house, back of house, management, and salaried managers. Show less

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Operating Partner
      • Jun 2017 - Jan 2018

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant General Manager
      • Aug 2013 - Mar 2017

Education

  • DevPoint Labs
    Full-Stack Web Development, Computer Software Engineering, Web Page, Digital/Multimedia and Information Resources Design
    2020 - 2020
  • University of Utah
    Bachelor of Science (BS), Ethnic, Cultural Minority, Gender, and Group Studies
    2012 - 2016

Community

You need to have a working account to view this content. Click here to join now