Sarah Willyard
Director of Operations; Office of Global Services (OGS) at New York University- Claim this Profile
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Bio
Betsy Kiefer
Sarah is a calm, efficient force with a joyful optimism who added levity and encouragement to the team, every day, all the time. She was always on task and supportive. Everyone adored her and relied on her leadership & integrity.
Betsy Kiefer
Sarah is a calm, efficient force with a joyful optimism who added levity and encouragement to the team, every day, all the time. She was always on task and supportive. Everyone adored her and relied on her leadership & integrity.
Betsy Kiefer
Sarah is a calm, efficient force with a joyful optimism who added levity and encouragement to the team, every day, all the time. She was always on task and supportive. Everyone adored her and relied on her leadership & integrity.
Betsy Kiefer
Sarah is a calm, efficient force with a joyful optimism who added levity and encouragement to the team, every day, all the time. She was always on task and supportive. Everyone adored her and relied on her leadership & integrity.
Experience
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New York University
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Higher Education
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700 & Above Employee
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Director of Operations; Office of Global Services (OGS)
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Mar 2022 - Present
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Associate Director, Inbound Operations; Office of Global Services (OGS)
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Apr 2020 - Mar 2022
-Oversee Inbound Student Services team, including front desk operations, advising operations, and student requests-Supervise six full time staff-DSO/ARO for all NYU campuses
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Assistant Director, Inbound Student Operations; Office of Global Services (OGS)
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Jan 2016 - Apr 2020
Basic Job Duties:-Supervise six International Student Advisors -Create and revise internal processes for efficient processing of I-20/DS-2019 service requests-DSO/ARO for NYU Manhattan, Brooklyn and DC campuses-Process student I-20 and DS-2019 requests including initial documents, OPT, CPT, AT, On-campus work requests, Travel Signature, Reinstatements and Change of Status.Current Projects:-OGS representative on StudentLink implementation team. Assist OGS's transition to NYU StudentLink Center, the NYU one-stop student services center.-Create and implement OGS Call Center to handle the large volume of phone calls coming into OGS.-Assist with creation of Sunapsis eforms and application checklistsPast Projects:-Co-lead OGS move to new locationCommittees:-NYU Administrative Management Council (Representative for Division of Student Affairs)-NYU Student Affairs Assessment Team Show less
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International Student Advisor; Office of Global Services (OGS)
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Jan 2011 - Jan 2016
-DSO/ARO for NYU Washington Square, Brooklyn and DC campuses-Process student I-20 and DS-2019 requests including OPT, CPT, Travel Signatures, AT, SSN Letters-Worked on team of four to annually issue over 5000 I-20s for new international students-Created and implemented student queuing system to more efficiently manage student walk-ins
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Graduate Student Employee
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Apr 2010 - Jan 2011
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Youth For Understanding USA (YFU)
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United States
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Non-profit Organizations
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100 - 200 Employee
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District Office Coordinator
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Jul 2005 - Jan 2010
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Education
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2002 - 2004
Iowa State University
Bachelor of Arts (BA), Political Science and International Studies -
2010 - 2010
New York University
Master of Arts (MA), International Education -
2000 - 2002
Des Moines Area Community College
Associate of Arts (AA), Liberal Arts and Sciences
Community
