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5.0

/5.0
/ Based on 2 ratings
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Lonnye Yancey-Smith

I’ve worked with Sarah for 20 years. During that time, I’ve found Sarah to be a strong writer, who closely follows company standards and style guides, leading others to do the same through her peer reviews. She’s a great team player who helps however and whenever she can. She works hard to understand her products and customers, adding as much value to the documentation she writes as possible. In my opinion, Sarah has the hallmarks of a good software technical writer: attention to detail, technical aptitude, and strong writing skills. She’s also great to work with!

Khris Chess

Sarah supported our team for many years and wrote Help content of all flavors--procedures, reference, context-sensitive, work process diagrams, troubleshooting, and even videos. Her meticulous attention to detail serves her well as a technical writer, but it also helped our team because her eagle eyes often caught user interface errors before release. She supported multiple scrum teams and products at our company, and yet she always managed her time well and planned documentation tasks in order to meet everyone's sprint requirements. She's a great team player.

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Credentials

  • Business Financial Management, Level 1
    Defense Acquisition University
    Oct, 2020
    - Sep, 2024
  • User Experience: Research & Prototyping
    Coursera Course Certificates
    Jun, 2016
    - Sep, 2024
  • Designing, Running, and Analyzing Experiments
    Coursera Course Certificates
    May, 2016
    - Sep, 2024
  • Information Design
    Coursera Course Certificates
    Mar, 2016
    - Sep, 2024
  • Input and Interaction
    Coursera Course Certificates
    Feb, 2016
    - Sep, 2024
  • Social Computing
    Coursera Course Certificates
    Jan, 2016
    - Sep, 2024
  • Design Principles: an Introduction
    Coursera Course Certificates
    Dec, 2015
    - Sep, 2024
  • Human-Centered Design: an Introduction
    Coursera Course Certificates
    Nov, 2015
    - Sep, 2024
  • Certified Defense Financial Manager
    American Society of Military Comptrollers
    Feb, 2023
    - Sep, 2024

Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Program Analyst
      • Dec 2019 - Present
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Communications Analyst
      • Jul 2019 - Nov 2019
    • United States
    • Software Development
    • 100 - 200 Employee
    • Principal Technical Writer
      • Jun 2002 - Jun 2019

    • Senior Technical Writer
      • Oct 1999 - Jun 2002

    • Technical Writer
      • Jun 1998 - Oct 1999

    • United States
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Process Engineer
      • Jan 1997 - May 1998

Education

  • University of Wisconsin-Madison
    B.S.
    1993 - 1996
  • University of Alabama in Huntsville
    Graduate work
    1999 - 2003

Community

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