Sarah Smith

Human Resources Advisor at Hallmark Cards Australia & New Zealand
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Location
Wantirna South, Victoria, Australia, AU

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Credentials

  • Health and Safety Representative
    Recovre
    Jan, 2018
    - Sep, 2024
  • Provide CPR
    St John Ambulance
    Mar, 2019
    - Sep, 2024
  • Provide First Aid
    St John Ambulance
    Mar, 2017
    - Sep, 2024

Experience

    • Australia
    • Consumer Goods
    • 1 - 100 Employee
    • Human Resources Advisor
      • Aug 2023 - Present

      Hallmark is the world's leading creator and manufacturer of social expression products including greeting cards, wrapping paper, gifting and more. Hallmark is the world's leading creator and manufacturer of social expression products including greeting cards, wrapping paper, gifting and more.

    • Australia
    • Wholesale
    • 400 - 500 Employee
    • Human Resources Coordinator
      • Aug 2021 - Apr 2022

      Sigma Healthcare is a leading network of independent and franchised pharmacies and healthcare providers across Australia. Sigma Healthcare is a leading network of independent and franchised pharmacies and healthcare providers across Australia.

    • France
    • Renewable Energy Semiconductor Manufacturing
    • 200 - 300 Employee
    • Office Manager (Australia)
      • May 2020 - Feb 2021

      Founded in 2012, Total Eren develops, finances, invests in, builds and operates renewable energy power plants (solar, wind, hydro) worldwide. - Maintained and organised office equipment and and general office processes including human resource administration, accounts payable and expense management, facilities management, and IT troubleshooting - Collaborated with colleagues on the implementation of policies and procedures for the Australian team and working environment - Managed COVID-safe requirements to ensure a safe workplace during the pandemic, including considerations for 15+ employees travelling between two different sites within Victoria - Implemented an EAP for 30+ employees to provide support for their mental and emotional health and wellbeing, particularly through the pandemic Show less

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Office Manager
      • Sep 2018 - Nov 2019

      Maths Pathway supports teachers to have a greater impact in the classroom through an online and in-classroom learning and teaching model. - Managed the company's B Corporation recertification from start to finish with an overall impact score of 101.8 - Implemented performance management and employee onboarding and exit and general employment policies and procedures - Providing employee leadership and management advice to management team - Managed implementation of new HRIS from start to finish for 30+ employees and reduced HR administrative workload - Managed WHS including WorkCover claims, staff training and full workplace audit to improve workplace safety Show less

    • Australia
    • Accounting
    • 1 - 100 Employee
    • Human Resources Coordinator
      • Jul 2019 - Sep 2019
    • Human Resources Coordinator
      • Feb 2017 - Jul 2018

      Serraview provides space planning and optimisation systems for workplaces. - Was responsible for all aspects of office management including office supplies, facilities management, meetings and events - Has responsibility for all Australian HR activities including general administration, recruitment, employee onboarding and exit, performance management, WHS; and providing HR advice to managers - Undertook a process to update all employment contract templates, agreements, letters, policies, position descriptions, and HR forms etc. including review of contracts to ensure they are legally compliant - Managed implementation of new LMS from start to finish, and initiated annual employee compliance training - Coordinated annual employee engagement survey including composition, distribution, and compilation - Coordinated the performance review cycle globally, including conducting a complete update of the process and performance system as well as providing training and guidance to employees and managers - Created an intranet resource to allow global sharing of information of HR processes for all employees and managers - Created forms and templates for staff globally to allow for streamlining of processes to increase efficiency - Created recruitment and onboarding process to allow for a more efficient process and to ensure all legal obligations are met Show less

    • Brazil
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Mobility and Procurement Administrator
      • Jan 2015 - Feb 2017

      CSL develop and deliver biotherapies and influenza vaccines that save lives, and help people with life-threatening medical conditions live full lives. - Was responsible for completion of complex service requests relating to mobility such as investigating billing queries, troubleshooting device issues, mobile service porting, and processing repairs; for around 1000 mobile devices across Australia - Managed monthly account reporting including cost allocation - Managed implementation of new plans across entire fleet of around 1000 services including cost analysis; estimated cost savings totalling approximately $250k per year - Contracted and onboarded a third-party Managed Mobile Service Provider, responsible for processing day-to-day service requests (such as new devices, new services etc.) for the business, within Telstra's systems Show less

    • Netherlands
    • Information Services
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2012 - Sep 2014

      As Operations Manager for Lodestone, I:- Supervised and mentored Operations Administrators in Sydney and Canberra, as well as completing performance reviews, interviewing, and hiring- Managed the relocation of the Melbourne office from a shared-service space to a half-floor space in Little Collins Street, overseeing the fit-out and a 2013 renovation to include a storage space- Drafted and published a new Operations Handbook, listing all policies and procedures for Australian staff- Administered the company AMEX program; managed the initial setting up of the new account, new applications, cancellations etc. and managed the expenses of more than 30 employees totalling more than $200k each year- Managed the accounts payable, accounts receivable, expenses and yearly financial reporting of the Australian branch including bank accounts, petty cash and yearly audit in conjunction with external auditors and accountants- Managed the time and expenses of more than 30 external contractors to deadline each month- Managed the mobile phone and mobile broadband services of the company for 30+ employees including new services, porting, cancellations, additional services and negotiation of ETCs- Acted as first aid officer, fire warden and OH&S representative for the Melbourne office- Travel management including implementing the company's travel system (Egencia), booking travel on behalf of Partners and consultants, and approval of out-of-policy bookings- Event management including the planning and booking of Christmas parties in each state, quarterly business updates and yearly company-wide conferences for 30+ employees from 2 states- Worked with colleagues in Zurich, Singapore and India to ensure efficient operations; including weekly and monthly finance meetings and weekly operational meetings via teleconference. Show less

    • Operations Assistant
      • Jan 2012 - Mar 2012

Education

  • University of South Australia
    Bachelor of Business - Human Resource Management, Human Resources
    2023 - 2026
  • Holmesglen
    Diploma, Human Resource Management
    2019 - 2020
  • TAFE NSW
    Diploma, Business
    2017 - 2017
  • TAFE NSW
    Diploma, Management
    2014 - 2015
  • TAFE NSW
    Diploma, Business Administration
    2010 - 2012

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