Director Of Clinical Services

• Dec 2021 - Present

Vice President

• Aug 2019 - Dec 2021

Responsible for the oversight and management of four programs operated by MHS, including contract compliance, performance outcomes, administrative and clinical supervision, budgetary compliance, financial performance and community outreach. Responsible for the oversight and management of four programs operated by MHS, including contract compliance, performance outcomes, administrative and clinical supervision, budgetary compliance, financial performance and community outreach.

Administrator

• Sep 2018 - Jul 2019

Clinical Director

• Aug 2017 - Aug 2018

-In conjunction with the administrator, acts as the clinical authority of the program and establishes clinical systems and standards of care.- Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.- Plans, organizes, directs, and controls clinical services and is responsible for administrative functioning of clinical services departments.- Continually communicates with community partners and customers to ensure continuity of care for members served.- Ensures program functions smoothly within the larger behavioral health system by building and maintaining relationships with community partners.- Oversees documentation by clinical staff and performs audits of Clinical charts to ensure adherence to County requirements.- Establishes and maintains a recovery culture and philosophy within the program.- Promotes and maintains good relationships and communication between departments.- Aids in creating policies and procedures that address clinical quality and risk.- Completes incident investigations and summaries for regulatory agencies as necessary.- Responsible for regular supervision and evaluations of assigned staff.- Field supervisor for SDSU intern.- Ensures high quality services are being provided to all members served.- Ensures treatment adheres to established polices, procedures and standards of care.- Provides individual and group education and training. Show less

Team Lead

• Dec 2016 - Jul 2017

- Directs the day to day clinical operations of assigned team, assures all members receive services as indicated by Treatment plan. - Provides consultation/ interpretation to members and their families regarding issues arising from the members' treatment. - Observes, reports, and documents member social and psychiatric behavior. - Directs the day-to-day clinical operations of assigned team, assures all members receive services as indicated by Treatment Plan. - Develops and maintains an awareness of community resources and makes appropriate community referrals. - Provides education/ training to other team members as necessary. - Interacts professionally with community providers and peers. - Encourages member utilization of community based resources. - Participates as a team member and provides input via reporting observations, concerns, and asking appropriate questions. - Works cooperatively with Managers and Program Administrators. Show less

Primary Therapist/ Care Coordinator

• Sep 2016 - Oct 2016

Clinician/ Supervisor

• Jul 2013 - Feb 2016

- Conducted weekly individual and group therapy sessions focusing on clients’ challenges with substance abuse and mental illness, employing evidence-based practices such as CBT and DBT. - Supervised case managers, which included weekly supervision meetings and running daily morning meetings for all clinical staff. - Played an active role on the management team, including participation in weekly management meetings, representing the program in county meetings and leading weekly meetings with collaborative partners. - Worked directly with the judge, probation officers, defense attorney, public defender and county representatives, advocating for the clients’ treatment in the court room. - Completed ASAM assessments with clients to determine the most appropriate level of care. - Conducted the interview process for hiring case managers. - Served as an on-call supervisor to provide support and assistance to case managers during after-hours. - Provided crisis interventions to struggling clients, including writing a 5150 hold if needed. - Proficient in Medi-Cal documentation, including writing treatment plans and reviewing and signing off on case managers’ documentation. - Created community relationships with other important resources, including sober living homes, low-cost counseling, and inpatient treatment programs. - Collaborate and coordinate with Pharmacy Representatives to arrange in service presentations regarding medications for clients Show less

Therapist Intern

• Sep 2012 - May 2013

- Provided individual and couples therapy for underprivileged members of the community, dealing with relationship issues, substance abuse, depression, anxiety, bipolar disorder, suicide, and environmental stressors. - Goals include decreasing depression and anxiety levels and developing healthy coping skills. - Facilitated a girls group on self-esteem and relationships at a continuation education school in Costa Mesa to increase healthy choices in relationships and develop higher levels of self-esteem. - Experience with the DSM to diagnose clients based on presenting symptoms and treatment history. - Complete BioPsychoSocial assessments on clients, including a treatment plan based on the client’s presenting problems and needs. Show less

Social Work Intern

• Aug 2011 - May 2012

- Conducted a social skills group for 4th- and 5th-grade boys to improve social skills. - Facilitated a parent education workshop on bullying to inform parents on their role in this issue. - Performed therapy with elementary school students, which included sand trays, role playing, play therapy, and art therapy to help facilitate a safe environment for the children to express themselves. - Conducted a social skills group for 4th- and 5th-grade boys to improve social skills. - Facilitated a parent education workshop on bullying to inform parents on their role in this issue. - Performed therapy with elementary school students, which included sand trays, role playing, play therapy, and art therapy to help facilitate a safe environment for the children to express themselves.

Resident Director

• Jun 2008 - Jun 2011

- Mediated resident roommate conflicts and conduct issues. - Directed the Vista Community Council Program, which had the purpose of creating a better sense of community among residents by implementing community-wide programs. - Created weekly newsletters for the resident community. - Supervised Night Desk Attendants, Receptionists, and 20 Community Assistants. - Team member responding to emergency situations in the housing complex. - Assisted with sales of apartments by engaging in community outreach along with marketing events to publicize student housing. Show less