Experience

DCA Design
• Australia
• Architecture and Planning
• 1 - 100 Employee
• Administration Officer

  • May 2019 - Present

Cathi Colla Architects
• Australia
• Architecture and Planning
• 1 - 100 Employee
• Office Manager & Executive Assistant

  • Oct 2017 - May 2019


National Australia Bank

• United Kingdom
• Banking
• 1 - 100 Employee

• Staff Club Administrator, Membership & Event Manager

  • 2012 - Oct 2015

  Responsibilities:• Create, market and co-ordinate events in Southern and Western Australia• Manage Staff Club Memberships • Member Relations – servicing queries and requests and member retention management• Supporting the Club Manager• Sourcing, purchasing and processing for events in VIC/TAS, SA/NT and WA• Develop and deliver communications to promote events• Administration duties for the Club• Identify and implement opportunities for process improvement• Author procedure manuals• Service and resolve customer enquiries Show less

• Staff Club Online Sales Administrator

  • 2011 - 2012

  Responsibilities:• Manage the online retail business website and to provide administration support to the Store Manager• Providing online customer service• Delivering online benefits to ensure equality of offering across the country• Coaching and supervising staff working in online area

• Store Sales Assistant

  • 2006 - 2011

  In the retail store supporting the NAB employee benefits program, a not for profit organisation with an annual revenue of $5.7 million. We offer a wide range of merchandise in-store and online.Responsibilities:• Relieving on-line Administration Assistant• Meeting customer service expectations by providing excellent customer service• Utilise product knowledge to maximise sales• Efficiently use systems including Bizflex (Inventory and POS), Intranet and email• Efficiently manage stock, replenish stock and place re-orders• Respond promptly to all customer enquiries in-store, phone and email Show less



Urban Attitude

• United States
• Retail Apparel and Fashion

• Retail Store Manager

  • 1996 - 2000

  Urban Attitude are a contemporary gift and homeware retailer specialising in products including Alessi, Mimco, Mandarina Duck, Porsche Design and local artists original works. It mainly caters to business professionals from the surrounding area and attracts a regular turnover of tourists in the summer months. Responsibilities: • Achieving sales budgets • Staff Management • Administration • Customer Service • Stock Control • Store Maintenance • Reporting • Buying Show less



Witchery Holdings Group

• Retail Store Manager

  • 1993 - 1996

  Managed multiple stores over 3 year period - Northland, Prahran, Airport West Managed multiple stores over 3 year period - Northland, Prahran, Airport West


Sportsgirl
• Australia
• Retail
• 300 - 400 Employee
• Assistant Manager

  • 1992 - 1993