Sales Support Manager

• Feb 2020 - Present

Lighting Programs Closeout Manager

• 2018 - 2019

⇨Developed and implemented account-specific PMO closure standards to streamline operations, resulting in client satisfaction.⇨Monitored work order closeouts across multiple teams of national accounts; reported KPI’s and client-specific SLA’s to upper level management.⇨Served as key point-of-contact between Lighting Division and Accounting for large program closure and invoicing; closed out 125+ projects with single invoice, per client request.

Lighting Programs Team Leader

• 2016 - 2018

⇨Led six Project Managers within rapidly-growing department; experienced increased client retention and improved overall key performance indicators.⇨Collaboratively revamped client programs to reflect evolving scope; worked with cross-functional teams and negotiated lower labor costs. ⇨Increased several program's GPM ─ half saw an increase of 50+% after redesigning existing client programs. ⇨Created new sub-contractor trainings and increased oversight which resulted in 100% participation in program. ⇨Developed internal new hire on-boarding and training processes for growing team of Project/Program Managers which resulted in promotion of over one-third of employees. Show less

Lighting Project Manager

• 2014 - 2016

⇨Co-developed, tested, and won LED lighting and electrical program for 17 state-territory, gaining an additional territory and added scope after two years of increasing customer satisfaction; refined program design and reached company objectives.⇨Managed a variety of national lighting and electrical projects from cradle to grave including interior/exterior LED retrofits, relamps, and electrical rollout projects; provided weekly project-specific reporting to management and customers.⇨Identified potential product, installation, and utility incentive issues; developed and implemented solutions with program partners.⇨Managed utility incentives/rebates and ensured submissions met rapidly changing utility standards. Show less

Lighting Project Assistant

• 2014 - 2014

⇨Utilized company-designed PM software, client third-party systems, and Microsoft Excel to assist in managing administrative tasks for 1000-site nationwide LED Lighting Program.⇨Improved operations by developing strategic working relationships with sub-contractors throughout U.S. as well as suppliers that managed material shipments/deliveries, installation, and work order closures. ⇨Oversaw Route Planned Maintenance administration for over 1,200 retail locations; reviewed invoices, managed vendors, and entered data.⇨Trained new hires in Route Planned Maintenance administration. Show less

Lighting Project Assistant, as temp-to-hire at MC Group

• 2013 - 2014

⇨ Initially a temporary position; turned into direct-hire based on high performance. ⇨ Initially a temporary position; turned into direct-hire based on high performance.

Lead Foreign Teacher, Kindegarten

• 2011 - 2013

⇨Co-developed curriculum based on Gardner's Theory of Multiple Intelligences; presented to school staff and students. ⇨Used role playing, simulations, student exercises, group discussions, videos, and lectures to instruct and engage students. ⇨Provided guidance and structure to diverse student population; utilized motivation and mentoring strategies to increase student success. ⇨Co-developed curriculum based on Gardner's Theory of Multiple Intelligences; presented to school staff and students. ⇨Used role playing, simulations, student exercises, group discussions, videos, and lectures to instruct and engage students. ⇨Provided guidance and structure to diverse student population; utilized motivation and mentoring strategies to increase student success.

Director of Dance

• 2009 - 2010

⇨Introduced students to cultural diversity of dance throughout history, both nationally and internationally. ⇨Helped improve student’s movement, coordination, skill development, and musicality through a variety of genres. ⇨Encouraged students to use dance to create and express feelings. ⇨Introduced students to cultural diversity of dance throughout history, both nationally and internationally. ⇨Helped improve student’s movement, coordination, skill development, and musicality through a variety of genres. ⇨Encouraged students to use dance to create and express feelings.

Assistant Professor of Dance

• 2005 - 2009

⇨Educated and trained students in multiple dance disciplines. ⇨Published and presented research at national and international conferences. ⇨Choreographed and directed dance productions. ⇨Educated and trained students in multiple dance disciplines. ⇨Published and presented research at national and international conferences. ⇨Choreographed and directed dance productions.