Sarah Marinelli
Administration Officer & Bookkeeper at MSP Photography Pty Ltd- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Grace & Salvatore Restivo Memorial Award
Blessed Trinity Catholic High SchoolJun, 2014- Nov, 2024 -
Bronze star level of swimming experience
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Cardio-Pulmonary resuscitation (CPR) level A
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Smart Serve
Smart Serve Ontario -
Standard First Aid
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W.H.M.I.S.
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Experience
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MSP Photography Pty Ltd
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Australia
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Photography
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1 - 100 Employee
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Administration Officer & Bookkeeper
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Mar 2022 - Present
Balancing time and attention to multiple tasks simultaneously. Responsible for incoming phone calls, customer visits and product deliveries as the first point of contact for the business while keeping bank statements and payments up to date in the finance department. • Managing over 60 different schools’ data, requests, and deliveries before and after photo day • Ensuring time limits and quotas are met pre and post photo day • Attending to any parent enquires, payments or complaints • Keeping customer service reports up to date & informing the business owner of any updates or changes • Manipulating school data in Excel to create photo day envelopes • In constant contact with franchise owner & school principals to ensure the job is up to the highest standard • Processing & preparing invoices, receipts & payments through MYOB for all business income and expenses • Contacting debtors monthly for any outstanding payments • Reconciling bank accounts and cash deposits Show less
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CIBC
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Canada
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Banking
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700 & Above Employee
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Client Service Representative
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Dec 2020 - Aug 2021
• Assisting with financial transactions • Answering clients questions about basic banking services; account balances, interest rates and fees • Help clients protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debits and credits • Proactively connecting clients with appropriate team members • Using knowledge of financial services products to help clients with their day-to-day banking needs • Managing large amounts of incoming calls and email enquiries • Answering detailed product and service questions • Identifying and fulfilling customer needs to achieve satisfaction • Handling complaints, providing appropriate solutions and alternatives • Keeping records of customer interactions, processing customer accounts and filing documents • Compiling reports on overall customer satisfaction Show less
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West Niagara Palliative Care Services - Rose Cottage
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Canada
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Hospitals and Health Care
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Program Management Office Coordinator
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Jul 2020 - Aug 2021
Responsible for all administration duties required to enhance the success of West Niagara Palliative Care operations. Key responsibilities include but are not limited to, • Managing office work flow • Compiling and preparing agendas, executing minutes and maintaining action logs for the executive Board of Directors • Maintaining schedules & operational procedures • Preparing monthly data analysis and reports using ‘Info Anywhere’ software database • Promoting Rose Cottage’s charitable name through networking and marketing campaigns, to attract stakeholders that support funding the organization for the betterment of our clients. • Support the volunteer program and recruitment initiatives to acquire prospective volunteers • Maintaining social media accounts, distribution lists and delivery of event announcements to meet our communication plan goals • Direct engagement with community clients who have varying levels of acuity and vulnerability to provide moral support. Show less
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Corporation of the Town of Grimsby
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Canada
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Government Administration
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1 - 100 Employee
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By-Law Clerical Support
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Nov 2019 - Jul 2020
Responsible for all secretarial and clerical support. Key responsibilities include but are not limited to,• Assigned as the frontline contact for the By-Law Enforcement Department• Maintained By-Law consolidation by updating online forms to align with changes • Balanced the general ledger account for monthly & annual reports/ infraction amounts • Managed decisions & correspondence of screenings, notifications, and documentation • Accompanied with public communications regarding billing, payments, and expense issues (NSF’s) • Data entry for parking & non-compliance infractions• Provided back up support for corporate reception• Maintained data entries for penalties & audits based on Enforcement Officers evaluations Show less
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Administration & IT Assistance
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Nov 2019 - Jun 2020
Responsible for administrative assistance in the Building, Planning, and Clerk’s Department. Was selected to assist the IT Department to restructure, test and configure the updated software programs for future installation. Key responsibilities include but are not limited to,• Provided feedback for software development for effective workflow and organizational structure (Cityview, AMPS programs)• Handled problems & requests adeptly whilst providing back up care for other departments • Designed & developed public forms, recorded/managed data & assisted in creating presentations for public/ corporate meetings. Show less
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Providence Professional Management Inc.
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Business Consulting and Services
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1 - 100 Employee
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Property Manager
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2015 - Nov 2019
Responsible for all administrative duties required to maintain fluid operations. Key responsibilities include but are not limited to, • Executed various advertisement and marketing materials • Updated various media pages about the rental property and vacant units • Facilitated tenant applications, screening, selection, and lease agreements • Communicated directly with tenants regarding rent collections, increases, late fees, and evictions • Maintained data directory, scanned documents for record retention • Directly participated in tenant inquires • Managed mail distribution Show less
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Twenty Valley Golf & Country club
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Recreational Facilities
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1 - 100 Employee
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Food and Beverage Server
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Apr 2019 - Oct 2019
• Offered diplomacy, good memory, and the ability to interact with a wide variety of personalities • Assisted and responded to customer feedback • Trustworthiness in regards to total charges & payments, money management, safety and alcohol policies • Enabled excellent communication, organization and a positive customer experience • Offered diplomacy, good memory, and the ability to interact with a wide variety of personalities • Assisted and responded to customer feedback • Trustworthiness in regards to total charges & payments, money management, safety and alcohol policies • Enabled excellent communication, organization and a positive customer experience
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Corporation of the Town of Grimsby
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Canada
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Government Administration
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1 - 100 Employee
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Operations Team Member
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Nov 2018 - Apr 2019
-Shovelled snow off pedestrian walk ways -delivered and manually loaded sand/ice melt mix to trackless plowing side walks -loaded 2tone trucks with a front loader with sand & salt mix -On call when roads needed to be maintained and plowed after snow falls -worked long hours outside in middle of cold brutal winters -Educated and obtain safety certificates to operate and work around heavy machinery -Shovelled snow off pedestrian walk ways -delivered and manually loaded sand/ice melt mix to trackless plowing side walks -loaded 2tone trucks with a front loader with sand & salt mix -On call when roads needed to be maintained and plowed after snow falls -worked long hours outside in middle of cold brutal winters -Educated and obtain safety certificates to operate and work around heavy machinery
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Corporation of the Town of Grimsby
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Canada
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Government Administration
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1 - 100 Employee
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Parks and Facilities Landscaper
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May 2015 - Sep 2018
-Planted and maintained lawns, shrubs & gardening beds in at all municipal, parks & recreational facilities -Leadership opportunity to create gardening beds from start to finish -Work under limited supervision on transplanting, pruning, irrigation and pest control through out all gardens -Dig, mulch and water when needed -Operated lawn mowers, weed and hedge trimmers -Lifted, kneeled, climbed to complete specific landscaping tasks -Planted and maintained lawns, shrubs & gardening beds in at all municipal, parks & recreational facilities -Leadership opportunity to create gardening beds from start to finish -Work under limited supervision on transplanting, pruning, irrigation and pest control through out all gardens -Dig, mulch and water when needed -Operated lawn mowers, weed and hedge trimmers -Lifted, kneeled, climbed to complete specific landscaping tasks
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Shoppers Drug Mart
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Canada
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Retail
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700 & Above Employee
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Cashier, Merchandiser, Customer Service
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Sep 2013 - Sep 2017
• Cashier experience with money management, pricing and security • Established strong skills in customer service, inventory management, product placement and sales • Formed strong interpersonal, organizational and multi-tasking behavior from the job position • Cashier experience with money management, pricing and security • Established strong skills in customer service, inventory management, product placement and sales • Formed strong interpersonal, organizational and multi-tasking behavior from the job position
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South Niagara Rowing Club
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Canada
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Spectator Sports
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1 - 100 Employee
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Youth Rowing Instructor
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2014 - 2014
• Assisted in teaching the fundamental techniques of rowing to young teens learning how to row • Run safe and creative drills and workouts to help children advance their rowing skills • Come up with new activities, arrangements and development • Have a positive attitude to motivate and inspire the rowers • Promoted boat and water safety • Helped Children and Youth develop an appreciation for the sport of rowing and have fun • Assisted in teaching the fundamental techniques of rowing to young teens learning how to row • Run safe and creative drills and workouts to help children advance their rowing skills • Come up with new activities, arrangements and development • Have a positive attitude to motivate and inspire the rowers • Promoted boat and water safety • Helped Children and Youth develop an appreciation for the sport of rowing and have fun
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Customer delivery and service
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2012 - 2014
• Assist in preparing pamphlets for customer delivery • Counter service assistance • Assist in preparing pamphlets for customer delivery • Counter service assistance
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Referee
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Grimsby ON
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Ontario Soccer Association Canadian Certified Referee
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2010 - 2012
• Make decisions regarding the application of the laws of soccer • Enforce game rules • Ensure the game is being played fairly • Control the players, coaches, and spectators to ensure proper soccer etiquette • To guide and coach children and youth to develop proper soccer skills and enjoy the sport of soccer in a safe and fun manner • Make decisions regarding the application of the laws of soccer • Enforce game rules • Ensure the game is being played fairly • Control the players, coaches, and spectators to ensure proper soccer etiquette • To guide and coach children and youth to develop proper soccer skills and enjoy the sport of soccer in a safe and fun manner
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Education
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2014 - 2018
University of Guelph
Bachelor’s Degree, Marketing/Marketing Management, General -
2010 - 2014
Blessed Trinity Catholic Secondary
High School
Community
