Experience

Accion Systems

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• People and Culture Manager

  • Aug 2021 - Present



Tülogy

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Manager of Customer Experience

  • Mar 2020 - Aug 2021

  -The first full-time hire for small early-stage tech start-up, owning the onboarding of new users, assisting users with technical issues, and working in AGILE with a team of developers to implement fixes to critical issues -Direct and optimize the process of reviewing background checks for prospective home-service professionals -Manage payroll, employee handbook, HR compliance, and employee benefits for subsequent full-time hires -Query and analyze data using PowerBI and Excel to make key marketing budget decisions for user acquisition -Oversee all company communication to users, including newsletters, blog posts, emails, and text messages in regards to product updates, policy changes, and advertising, all accomplished via HubSpot



Young Life

• United States
• Religious Institutions
• 700 & Above Employee

• Area Director

  • Aug 2018 - Mar 2020

  - Independently launched the Boston chapter of the Non-Profit Organization - Managed recruitment and created training programs for volunteer leaders - Fundraised $20,000 by developing and maintaining relationships with donors - Developed Young Life Boston website using BrandCast and managed contacts using Salesforce - Worked with Advisory Board and local Committee to shape long-term organizational vision and strategy - Independently launched the Boston chapter of the Non-Profit Organization - Managed recruitment and created training programs for volunteer leaders - Fundraised $20,000 by developing and maintaining relationships with donors - Developed Young Life Boston website using BrandCast and managed contacts using Salesforce - Worked with Advisory Board and local Committee to shape long-term organizational vision and strategy



Boston University

• United States
• Higher Education
• 700 & Above Employee

• Faculty and Student Support Administrator

  • Mar 2017 - May 2019

  -Trained faculty and students new to online learning to aid in adapting to a virtual learning environment -Facilitated relationships between faculty and remote students to ensure a positive learning experience -Provided technical customer support via phone, email, and in-person to faculty and students -Created reports and analyzed data concerning budget, student enrollment, and course work to ensure compliance -Trained faculty and students new to online learning to aid in adapting to a virtual learning environment -Facilitated relationships between faculty and remote students to ensure a positive learning experience -Provided technical customer support via phone, email, and in-person to faculty and students -Created reports and analyzed data concerning budget, student enrollment, and course work to ensure compliance



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Tour Consultant

  • Jun 2015 - Mar 2017

  -Sold international educational tours by cultivating relationships with schools, educators, and administrators -Created and facilitated trainings for new trip leaders and peers -Developed mentorship program connecting experienced consultants with new hires -Exceeded sales goals by 30% and grew territory business year over year by 56% -Sold international educational tours by cultivating relationships with schools, educators, and administrators -Created and facilitated trainings for new trip leaders and peers -Developed mentorship program connecting experienced consultants with new hires -Exceeded sales goals by 30% and grew territory business year over year by 56%



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Technical Recruiter

  • Jun 2014 - Jun 2015

  -Screened candidates through phone and in person interviews -Guided candidates through entire hiring process including qualifying, pre-screening, reference checks, client interviews, background check, payroll, and benefits -Consistently met and exceeded goals and deadlines in hiring and revenue generated -Screened candidates through phone and in person interviews -Guided candidates through entire hiring process including qualifying, pre-screening, reference checks, client interviews, background check, payroll, and benefits -Consistently met and exceeded goals and deadlines in hiring and revenue generated



Anderson Pest Solutions

• United States
• Environmental Services
• 1 - 100 Employee

• Sales and Service Management Intern

  • May 2013 - Aug 2013