Program Director

• Oct 2021 - Present

Experiential Education Professional

• Jan 2017 - Sep 2021

• Coach students and community members in their job search skills, including resume and interviewing• Develop content and facilitate career workshops for students, alumni, and community members• Collaborate with elearning team to design training modules for job search topics for student and faculty use including networking, resume creation, interviewing skills, and communicating strengths• Lead department workshop redesign to meet learner needs and adapt to virtual delivery• Work in tandem with Business Growth Services to identify talent pipelines and meet employer needs• Plan and special events including internship/career fairs, experiential learning showcases; coordinate with internal partners for employer and student outreach efforts • Provide staff training (department, division) related to employment, career development topics• Communicate the academic and career benefits of service learning and internships to students• Ability to collaborate with faculty members for course-embedded career activities, promote internships/jobs• Maintain knowledge of current industry and recruiting trends, career services best practices• Serve on the Advisory Committee for Experiential Education (ACEE), campus LGBTQ+ committee • Revised campus-wide Work Based Learning course to include NACE Career Readiness Competencies through collaboration with faculty and approval by Curriculum Council • Drafted department assessment plan, developed tools to track student outcomes, key metrics• Manage multiple projects including complex projects/initiatives in response to institutional priorities• Collaborate with elearning team to create training modules for job search topics for student and faculty use; use audio and video recording to highlight topics; ensure ADA accessibility, WCAG standards• Develop materials and content and facilitate career workshops and webinars for stakeholders • Lead department workshop redesign to meet learner needs and adapt to virtual delivery

Food Pantry Coordinator

• Aug 2017 - Dec 2019

• Engaged the campus and community to understand the mission and vision of the Commodore Cupboard Food Pantry and its impact on student success and community wellness• Developed strong relationships with internal and external stakeholders to support the mission of the pantry; represented the Commodore Cupboard at campus and community events• Leveraged student employment & AmeriCorps to operate pantry; secured $50,000 of in-kind staffing• Hired, trained, and supervised teams of 6-8 student employees and national service members• Supported the integration of the pantry into the Advocacy & Resource Center (ARC)

Director of Career Services

• Aug 2015 - Jan 2017

• Provided leadership and direction for a comprehensive program of career services and initiatives• Supervised and trained professional and paraprofessional staff of 10 to meet strategic objectives• Coordinated events and programs which advanced college career readiness objectives• Collaborated with faculty members to incorporate career development into curriculum• Cultivated employer partnerships with Office of the President, promote student talent pipeline• Organized Student Affairs data collection and assessment functions with the Dean of Students• Served as a campus Title IX Investigator related to issues of sex discrimination and sexual misconduct

Director of Student Accounts

• May 2014 - Oct 2015

• Hired to turnaround an underperforming department with institutional significance• Created and implemented cohesive billing, collections, customer service, and operations procedures in compliance with federal education and financial aid regulations• Managed student account receivables in excess of $35 million per year • Trained, supervised, and coached three full-time employees as well as student workers• Recruited replacement director, provided ongoing training and support

Graduate Assistant, Advising Specialist

• Sep 2012 - May 2014

• Met with prospective students, primarily from community colleges, to explain the admissions/transfer process, discuss prerequisites, and encourage students to apply for admission• Developed and delivered workshops related to career exploration and self-assessment• Supported proactive/intrusive advising efforts including phone outreach and looking for enrollment trends • Met with prospective students, primarily from community colleges, to explain the admissions/transfer process, discuss prerequisites, and encourage students to apply for admission• Developed and delivered workshops related to career exploration and self-assessment• Supported proactive/intrusive advising efforts including phone outreach and looking for enrollment trends

Assistant Coordinator for First Year Residence Education

• Aug 2012 - May 2014

• Acted as resource for first year students living in sustainability-themed community• Addressed emergency situations as part of the supervisor on-call emergency/crisis response team• Directly supervised seven undergraduate resident assistants• Developed and facilitated in-person and online training sessions

Department Assistant II, Housing, Residence Life & Greek Life

• Dec 2008 - Jul 2012

• Managed customer service unit serving ~2000 student residents (key access, maintenance, mail) • Trained and supervised team of 20 part-time student employees• Developed training programs and materials for continuous staff development• Supported conference programs through invoicing, reporting, logistics, and complaint resolution

Stage Manager, Event Coordinator

• Apr 2005 - Nov 2011

• Coordinated cooperative efforts for theatrical and special events.• Planned, monitored and controlled logistics of rehearsals and performances.• Prepared documentation and reports during production and performances.• Supervised assistant stage managers and stage crew. • Coordinated cooperative efforts for theatrical and special events.• Planned, monitored and controlled logistics of rehearsals and performances.• Prepared documentation and reports during production and performances.• Supervised assistant stage managers and stage crew.