Sarah Foslien
Stillwater Public Library at City of Stillwater, Minnesota - Local Government- Claim this Profile
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Topline Score
Bio
Chris S.
Sarah has been a significant contributor to the overwhelming success of the Ski and Snowboard School over the last season. In Vail Resorts' ongoing guest experience survey, our Ski School ranks 1st in three categories (out of five) among all Vail Resort's Ski and Snowboard Schools. As the person primarily responsible for leading our Guest Experience efforts, Sarah can take direct credit for that fact. While sensitive to the needs of individual guests, Sarah also maintains a broader, longer-term view of overall service delivery. As a result, Sarah consistently provides thoughtful and strategic ideas for new products, communication initiatives, marketing strategy and process improvements - always balancing business objectives with guest satisfaction. I have appreciated Sarah's leadership in the Ski and Snowboard School and her positive impact on our business will continue to resonate in future seasons.
Carrin Mahmood
Sarah is creative, competent and has proven to be a valuable asset in every capacity which I have encountered her work.
Chris S.
Sarah has been a significant contributor to the overwhelming success of the Ski and Snowboard School over the last season. In Vail Resorts' ongoing guest experience survey, our Ski School ranks 1st in three categories (out of five) among all Vail Resort's Ski and Snowboard Schools. As the person primarily responsible for leading our Guest Experience efforts, Sarah can take direct credit for that fact. While sensitive to the needs of individual guests, Sarah also maintains a broader, longer-term view of overall service delivery. As a result, Sarah consistently provides thoughtful and strategic ideas for new products, communication initiatives, marketing strategy and process improvements - always balancing business objectives with guest satisfaction. I have appreciated Sarah's leadership in the Ski and Snowboard School and her positive impact on our business will continue to resonate in future seasons.
Carrin Mahmood
Sarah is creative, competent and has proven to be a valuable asset in every capacity which I have encountered her work.
Chris S.
Sarah has been a significant contributor to the overwhelming success of the Ski and Snowboard School over the last season. In Vail Resorts' ongoing guest experience survey, our Ski School ranks 1st in three categories (out of five) among all Vail Resort's Ski and Snowboard Schools. As the person primarily responsible for leading our Guest Experience efforts, Sarah can take direct credit for that fact. While sensitive to the needs of individual guests, Sarah also maintains a broader, longer-term view of overall service delivery. As a result, Sarah consistently provides thoughtful and strategic ideas for new products, communication initiatives, marketing strategy and process improvements - always balancing business objectives with guest satisfaction. I have appreciated Sarah's leadership in the Ski and Snowboard School and her positive impact on our business will continue to resonate in future seasons.
Carrin Mahmood
Sarah is creative, competent and has proven to be a valuable asset in every capacity which I have encountered her work.
Chris S.
Sarah has been a significant contributor to the overwhelming success of the Ski and Snowboard School over the last season. In Vail Resorts' ongoing guest experience survey, our Ski School ranks 1st in three categories (out of five) among all Vail Resort's Ski and Snowboard Schools. As the person primarily responsible for leading our Guest Experience efforts, Sarah can take direct credit for that fact. While sensitive to the needs of individual guests, Sarah also maintains a broader, longer-term view of overall service delivery. As a result, Sarah consistently provides thoughtful and strategic ideas for new products, communication initiatives, marketing strategy and process improvements - always balancing business objectives with guest satisfaction. I have appreciated Sarah's leadership in the Ski and Snowboard School and her positive impact on our business will continue to resonate in future seasons.
Carrin Mahmood
Sarah is creative, competent and has proven to be a valuable asset in every capacity which I have encountered her work.
Credentials
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Insights Discovery Trainer
Insights -
Professional Ski Instructors of America Level 2 Alpine Certification
PSIA - AASI Professional Ski Instructors of America - American Association of Snowboard Instructors
Experience
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City of Stillwater, Minnesota
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United States
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Government Administration
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1 - 100 Employee
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Stillwater Public Library
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Nov 2019 - Present
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Vail Resorts
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United States
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Hospitality
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700 & Above Employee
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Ski & Snowboard School Guest Exp Mngr (2016-2018)/Certified Ski Instructor/Coach/Trainer (2014-Pres)
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Dec 2014 - Present
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Marketing Faculty
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Oct 2005 - Sep 2016
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St. Andrew's Academy
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Marketing and Communications Director
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2008 - 2009
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Marketing Development and Research Consultant
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Jun 1997 - Sep 2001
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Cardinal Stritch University
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United States
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Higher Education
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300 - 400 Employee
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Adjunct Instructor
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Jan 1998 - Aug 2001
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Deluxe
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United States
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Financial Services
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700 & Above Employee
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Business Development Support Director
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Sep 1990 - Jun 1997
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Education
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University of Saint Thomas - School of Business
Master of Business Communication -
University of Minnesota-Twin Cities
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University of Minnesota-Duluth
Bachelor of Business Administration