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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Forbes Council Member & Contributor
      • Sep 2023 - Present

      London, England, United Kingdom Publishing expert insights on Forbes.com. Read my articles here: https://www.forbes.com/sites/forbescommunicationscouncil/people/sarahjarvis

    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • Communications and Propositions Director
      • Jan 2023 - Present

      London, England, United Kingdom

    • Head of Solutions Marketing
      • Jan 2020 - Mar 2023

      London, United Kingdom

    • Senior Solutions Consultant - Loyalty
      • Jun 2018 - Jan 2020

      London, United Kingdom Eagle Eye are a SaaS technology company that validates and redeems digital promotions in real-time for the grocery, retail and hospitality industries. By powering digital marketing which allows the secure delivery and redemption of promotions, coupons, offers and rewards, we will enable you to connect more closely with your consumers. Our mission is to be the world’s leading digital marketing network.

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Principal Consultant
      • Aug 2017 - Jun 2018

      London, United Kingdom • Responsible for managing and providing comprehensive pre-sales support to the sales team, offering consultative insight to prospects into the application of the Big Data for Humans product suite into their business • Provide in-depth onboarding to new clients operating in the Retail and Travel sectors, including thorough training on different data science models and techniques • Collaborate with clients to build their data-driven customer marketing strategies, focused on delivering… Show more • Responsible for managing and providing comprehensive pre-sales support to the sales team, offering consultative insight to prospects into the application of the Big Data for Humans product suite into their business • Provide in-depth onboarding to new clients operating in the Retail and Travel sectors, including thorough training on different data science models and techniques • Collaborate with clients to build their data-driven customer marketing strategies, focused on delivering significant ROI gains, whilst ensuring that the strategy is scalable and repeatable • Measure the impact of the deployed strategies and encourage clients to adopt a test & learn approach to drive continual improvement of marketing efforts • Develop the sales engagement strategy and supporting materials alongside Business Development Managers Show less

    • Senior Managing Consultant
      • Jul 2016 - Jul 2017

      London, United Kingdom • Assisted with delivering global sales targets through successful new business wins and growing existing clients • Effective team and project management across multiple client deliverables including segmentations, loyalty strategy, communications planning, pricing & promotions optimisation, category management, test & learn initiatives etc. • Consulting new and existing clients on how they can use big data and insights to deliver ROI • Global subject matter expert for the Food &… Show more • Assisted with delivering global sales targets through successful new business wins and growing existing clients • Effective team and project management across multiple client deliverables including segmentations, loyalty strategy, communications planning, pricing & promotions optimisation, category management, test & learn initiatives etc. • Consulting new and existing clients on how they can use big data and insights to deliver ROI • Global subject matter expert for the Food & Beverage vertical • Managed the production of responses to RFPs and RFIs • Defined the global proposition for delivering omnichannel personalisation to cross-vertical businesses Show less

    • Managing Consultant
      • Sep 2014 - Jun 2016

      London • Established 5one’s credibility within Mastercard across Western Europe and built relationships with key stakeholders in these areas • Defined our proposition in these selected European markets and built the new business strategies associated to them • Developed a number of configurable consulting products to be sold to retailers within EMEA • Responsible for the day-to-day management and development of key retail accounts • Consulting with new and existing clients on how they can… Show more • Established 5one’s credibility within Mastercard across Western Europe and built relationships with key stakeholders in these areas • Defined our proposition in these selected European markets and built the new business strategies associated to them • Developed a number of configurable consulting products to be sold to retailers within EMEA • Responsible for the day-to-day management and development of key retail accounts • Consulting with new and existing clients on how they can use big data and insights to deliver ROI • Managed the production of responses to RFPs and RFIs and supported the delivery of global sales targets through successful new business wins as well as growing the value of existing clients Show less

    • United Kingdom
    • Civil Engineering
    • Account Director
      • Apr 2014 - Sep 2014

      Cape Town Area, South Africa • Built a sustainable Supplier Services business model with a clear phasing of revenue plan to ensure that the team were able to drive revenue in line with sales targets • Defined our proposition and built relevant sales collateral to take to market • Responsible for 75% all team sales of proprietary software and consultancy projects • Drove additional revenue through creating new work streams across various teams in the business • Built strong relationships with key FMCG clients… Show more • Built a sustainable Supplier Services business model with a clear phasing of revenue plan to ensure that the team were able to drive revenue in line with sales targets • Defined our proposition and built relevant sales collateral to take to market • Responsible for 75% all team sales of proprietary software and consultancy projects • Drove additional revenue through creating new work streams across various teams in the business • Built strong relationships with key FMCG clients, both national and international, including PepsiCo, Red Bull, Danone, Tiger Brands, Unilever, Mars Africa, SAB and Mondelez • Worked closely with these clients to deliver meaningful and actionable insight which could be used to drive their business’ growth • Planned and executed the release of the launch of 5one's new proprietary customer insight tool • Established a thorough recruitment process and built a 6-week training plan for all new team members

    • Senior Account Manager / Insights Consultant
      • Jul 2011 - Mar 2014

      Cape Town Area, South Africa • Supported the successful launch of the Smart Shopper loyalty programme for Pick n Pay. Smart Shopper is South Africa’s #1 loyalty programme which now produces the richest customer insights in the country • Created the 5one Supplier Services Team in South Africa to enable data commercialisation, developing a new revenue stream for Pick n Pay and providing all of their FMCG suppliers with deep customer insights to improve decision making • Responsible for training the Pick n Pay Trading… Show more • Supported the successful launch of the Smart Shopper loyalty programme for Pick n Pay. Smart Shopper is South Africa’s #1 loyalty programme which now produces the richest customer insights in the country • Created the 5one Supplier Services Team in South Africa to enable data commercialisation, developing a new revenue stream for Pick n Pay and providing all of their FMCG suppliers with deep customer insights to improve decision making • Responsible for training the Pick n Pay Trading and Marketing Teams, as well as key FMCG suppliers on customer-centric retailing, loyalty and CRM • Generated significant new business by successfully pitching to new FMCG clients • Responsible for leading the relationship with new key clients and ensured that they were retained year on year • Recruitment, training and management of new team members

    • FMCG Account Executive/Manager
      • Dec 2009 - Jun 2011

      London, United Kingdom • Managed a portfolio of FMCG clients to assist them in devising and utilising insights gained from analysis of EPOS and customer data in order that they could improve business performance with their retailer partners • Built lasting relationships with our clients and successfully ensured retention of contracts year on year • Trained all new FMCG clients on 5one’s proprietary customer insights tool • Delivered insights to key clients resulting in significant ROI (SAB, Heineken, JTI)

Education

  • The Univeristy of Nottingham
    English 2:1 BA (Hons), English Language and Literature
    2006 - 2009
  • Notting Hill and Ealing High School
    English, Philosophy, History, Theatre Studies
    1999 - 2006

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