Event Designer

• 2021 - Present

Event Designer working exclusively at Casa Feliz in Winter Park, FL. Selling both the venue space and catering for Arthur’s Creative Events and Catering. Event Designer working exclusively at Casa Feliz in Winter Park, FL. Selling both the venue space and catering for Arthur’s Creative Events and Catering.

Event Producer

• 2018 - 2020

Successful production of events resulting in selling $2.1 million in catering sales in 2019, and $2 million in 2018- Enthusiastically and tactfully produced events ranging in size from 10 to 2,000+ guests- Heavy focus on high-level corporate and social events- Maintained relationships with vendors to ensure successful events- Effectively interfaced with C-Level+ clients from planning stages, through event production, and post-event- Maintained close working-relationship with all clients- Maintained an exemplary level of confidentiality when dealing with sensitive issues, information, or high-level clientele- Budget & P&L Reconciliation- Management & upkeep of weekly, monthly, and yearly sales reports- Proposal writing- Menu development- Managing and contacting incoming leads- Prospecting of potential new clients, including cold-calling and emailing- Regular attendance at and participation in industry networking events- Managing equipment and logistics and third party vendors- CaterXpert program event logistics and CRM data management- Ensured accurate and comprehensive client files are maintained- Attended weekly production meetings and adhered to internal event production deadlines to review events with Culinary, Staffing and Warehouse teams- Participated in on-site event execution, overseeing the service manager and acting as a liaison between client and service team- 5-year member of the company "FUNN" squad, participating in planning of internal employee parties and activities Show less

Delivery Sales Coordinator

• 2015 - 2018

- Answered all inbound calls to assist clients with new or existing orders, or answer any and all questions about Blue Plate's Delivery menu and services- Generated revenue for the team by immediately following up on hot leads from clients- Coordinated the order placement, delivery/execution and management of anywhere from 10-30 events and orders on a daily basis- Troubleshooting errors as they arise and rectifying them with the client and internal departments- Fostered and maintained close working relationships with clients old and new- Monitored the flow of business, keeping an eye on return clients, new clients, and stagnant clients and creating ways to bring stagnant clients back in and new clients dedicated to working with us- Worked with the team on business endeavors to increase profitability and revenue- Assisted Sales Manager in creation of weekly revenue reports, managing billing, and obtaining completed contracts- Heavy data entry requiring a devoted eye for details- Took on the responsibility of leading the team while the manager was on a 3-month leave, resulting in my covering of typical managerial tasks including, but not limited to, attending inter-departmental leadership meetings, overseeing fellow teammates, taking the lead in resolving conflicts internally and externally, and managing sales reports and billing Show less

Server

• 2015 - Jul 2015

Food and Beverage Intern

• Aug 2014 - Jan 2015

- Participant in the Fall 2014 Disney College Program as a Food and Beverage Intern in the Landscape of Flavors Restaurant located in the Art of Animation Resort at Walt Disney World Resort - Worked closely with a team of over 100 cast members to ensure efficient and smooth operation of the resort's quick service restaurant,working and communicating with an average of 300+ guests during breakfast, lunch, and dinner services - Courteously engaged with guests to ensure a worthwhile experience through excellent guest service - Assisted guests by interpreting and translating English to French, French to English, English to German, and German to English where needed - Received 8 Four Keys Cards for demonstrating impeccable Guest Service skills, 5 'Caught Ya Smiling" cards for smiling often and maintaining a positive attitude during guest interactions, and won the Great Service with a Smile Award Show less

Student Program Assistant - Supplemental Instruction

• Aug 2012 - Aug 2014

- Assisted the Graduate Student Assistant by performing basic administrative tasks - Completed heavy data entry and analysis using Microsoft Excel - Primary tasks included working independently and as part of a team - Created promotional materials - Developed marketing and social media strategies - Maintained social media for the program - Promoting the program by attending resource fairs and speaking to students and parents. - Heavy use of Adobe Illustrator, InDesign, and Photoshop Show less

Front Desk Receptionist

• Jul 2013 - Mar 2014

- Heavy customer service - Answering inbound phone calls and inquires - Scheduled and cancelled appointments based on technician availability while keeping time conflicts in mind - Light data entry and paperwork filing - Used and managed the POS to assist customers in paying for their service - Maintained high confidentiality in handling of payment transactions and client information - Learned frequent clients and their service and technician preferences for ease of booking - Heavy customer service - Answering inbound phone calls and inquires - Scheduled and cancelled appointments based on technician availability while keeping time conflicts in mind - Light data entry and paperwork filing - Used and managed the POS to assist customers in paying for their service - Maintained high confidentiality in handling of payment transactions and client information - Learned frequent clients and their service and technician preferences for ease of booking

Intern; Office for Science and Technology

• Sep 2012 - Aug 2013

- Assistant to the Attachée for Science and Technology, Adele Martial Gros - Actively participated in all facets of planning large and small-scale seminars and ceremonies - Created the official program books and posters for the 2012 French-American Science Festival and the 2013 Scientific Mediation Seminar on Water Management, as well as other smaller events and ceremonies - Researched Midwest-Area scientists, schools, and programs as possible attendees for future events - Read and translated scientific articles from English to French and French to English - Translated professional emails from French to English and English to French - Heavy data entry, organization and analysis on Microsoft Excel - Built basic database on Microsoft Access - Extended the length of the internship by 6 months at the request of the Attachée Show less

Shift Leader

• May 2011 - Jul 2012

Lead a group of peers, nightly cash control, counting money and creating money deposits to be taken to the bank, controlling labor, food preparation, heavy customer service, unloading food truck and taking inventory & stock of all food in the store. Lead a group of peers, nightly cash control, counting money and creating money deposits to be taken to the bank, controlling labor, food preparation, heavy customer service, unloading food truck and taking inventory & stock of all food in the store.