Sarah D.

Site Operations at Gong
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE

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5.0

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Colin Daly

Sarah worked on the HR team at ServiceSource during my time there and is one of those rare individuals that has a clear sense of how they can contribute best to the team. It was a pleasure, but not a surprise, to see her career grow and her knowledge and skills expand to include great technical knowledge and global HR operations experience. And all of this while being a pleasure to work with!

Jeananne Fennelly

Sarah was an integral part of the HR team at ServiceSource - her attention to detail, follow through and personable attitude and energy were an amazing combination. I would be happy to recommend Sarah into any HR team as her spirit and energy are a boost to all around her

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Site Operations
      • May 2022 - Apr 2023

    • People Operations
      • Aug 2021 - Apr 2022

    • United States
    • Software Development
    • 700 & Above Employee
    • People Systems Lead
      • Jul 2018 - Jul 2021

    • People Systems
      • Feb 2018 - Jun 2018

    • People Operations
      • Mar 2016 - Jan 2018

    • HR Operations Program Manager
      • Oct 2014 - Mar 2016

      With my return to the US in the role of HR Operations Program Manager, my day-to-day responsibilities include: - Ensuring the smooth running of Workday, our primary system for HCM and Financials. - Mass changes to Workday through EIB loads - Maintaining the Workday Business Process Framework to ensure compliance and remain up-to-date with our evolving business requirements. - Rolling out new functionality in Workday. - Workday regression testing. - Understanding the needs… Show more With my return to the US in the role of HR Operations Program Manager, my day-to-day responsibilities include: - Ensuring the smooth running of Workday, our primary system for HCM and Financials. - Mass changes to Workday through EIB loads - Maintaining the Workday Business Process Framework to ensure compliance and remain up-to-date with our evolving business requirements. - Rolling out new functionality in Workday. - Workday regression testing. - Understanding the needs and requirements of our international teams and coming up with Workday solutions to minimize the number of trackers being updated outside of the system. - Ownership of the creation of Japan Time Off and Leave Plans following the opening of our Tokyo office in 2014. - Prior to our team expanding, I was required to build Workday reports for global use. The completion of Workday Reporting: Basics to Analytics in 2014 provided me with a good understanding of the object model used by Workday. - Completion of HCM Fundamentals and Absence Management Training at Workday.

    • Senior HR Operations Specialist
      • Feb 2014 - Sep 2014

      During this period back in Europe I worked closely with the EMEA teams to improve Workday business processes, manager/employee buy-in and roll out new functionality as it became available. I also had the opportunity to travel to our APJ offices in Singapore and Malaysia to spend time with the local teams and understand their processes within Workday, the goal of which to streamline and standardize our international processes where possible.

    • HR Operations Specialist
      • Sep 2012 - Jan 2014

      In 2012 I was transferred to our Corporate Headquarters in San Francisco to work more specifically with Workday having built a strong relationship with the team during the implementation process. During this period, in addition to ensuring the smooth running and maintenance of Workday, my duties included: - HR Onboarding for all San Francisco New Hires. - Completion of all I-9's for San Francisco employees. - New Hire Queries and Paperwork.

    • HR Coordinator
      • Apr 2011 - Aug 2012

      In addition to my duties as a HR Administrator, I played a key role in the roll out of Workday. My duties included but were not limited to system testing and process mapping for our European locations. During the implementation I worked closely with a Workday Consultant to build an integration that would satisfy our payroll needs internationally.

    • HR/Recruitment Administrator
      • Sep 2009 - Mar 2011

      - Ownership of the Onboarding process from a HR perspective. - Full ownership of the recruitment of Sales Support Administrators. - Full ownership of the HRIS for all EMEA employees (ADP). - Key contact for Benefit sign-up and queries. - Key role in the set up of a second location in EMEA in terms of HR Administration and Processes. - Responsible for the preparation of the monthly payroll for both European offices. - Conducting exit interviews with all leavers. -… Show more - Ownership of the Onboarding process from a HR perspective. - Full ownership of the recruitment of Sales Support Administrators. - Full ownership of the HRIS for all EMEA employees (ADP). - Key contact for Benefit sign-up and queries. - Key role in the set up of a second location in EMEA in terms of HR Administration and Processes. - Responsible for the preparation of the monthly payroll for both European offices. - Conducting exit interviews with all leavers. - Involvement in disciplinary and grievance procedures. - Being a point of contact for employees and managers on HR issues. - Responsible for both the launch and upkeep of the quarterly employee newsletter.

  • The Lyrath Estate Hotel
    • Kilkenny, Ireland
    • HR Administrator
      • May 2009 - Sep 2009

      My duties during this voluntary work experience included but were not limited to: - Ensuring all employee files were up-to-date; - Designing PowerPoint presentations for training programmes; - Screening CV's; - Preparation of New Hire Paperwork. My duties during this voluntary work experience included but were not limited to: - Ensuring all employee files were up-to-date; - Designing PowerPoint presentations for training programmes; - Screening CV's; - Preparation of New Hire Paperwork.

Education

  • Dublin City University
    Master's Degree, Human Resources
    2008 - 2009
  • Dublin City University
    Bachelor of Business Studies specialising in Human Resource Management, Human Research Management
    2005 - 2008

Community

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