Senior Director, Proposals and Project Management

• Jan 2022 - Present

Director, Proposal Development

• Jun 2019 - Dec 2021

• Managed the workload, daily activities, and professional development of the global proposal team • Ensured the bid development process followed an efficient, effective, and repeatable methodology that demonstrated a mature proposal development approach and minimized involvement required from cross-functional collaborators whereby the business’ time and effort was optimized • Leveraged experience and knowledge to actively contribute to shaping proposals and collaborated on development of successful sales propositions; ensured that all proposals were quality products, reflective of the latest business offerings, consistent with business strategy, and tailored to the prospect/client • Managed the bid pipeline through collaboration with broader business stakeholders and CRM processes • Inspired creative writing, internal collaboration, idea sharing, and strong relationships among staff on the proposal team, within the Marketing & Communications team, and broader organization Show less

• Nov 2015 - Jun 2019

• Broadened responsibility for managing complex proposals, leveraging knowledge of competitive differentiation and market strategy• Supervised multiple team functions and served as an internal subject matter expert for proposal team members, providing ongoing expertise and support• Guided implementation of strategic team initiatives and demonstrated time-saving process improvements and streamlining• Trained new writers and mentored existing writers; managed new-hire training manual• Led U.S. team in best practices while coordinating with UK team to ensure global brand consistency• Maintained expertise on company’s breadth of services, processes, departments, and supplier relationships• Managed and edited proposal content library according to company updates and writing best practices • Solely updated and maintained the company's global key facts and positioning for usage in all collateral• Administered, updated, and handled architecture of proposal automation system Show less

• May 2012 - Nov 2015

• Wrote and edited customized proposals and responses to complex RFP (Request for Proposal)/RFI (Request for Information) questionnaires for Cartus business units (i.e., corporate, government, EMEA [Europe, Middle East, Africa], APAC [Asia Pacific], etc.) to help company win new and existing business• Interfaced with all levels of sales and account management, including senior executives, to ensure documents are strategic and customized; served as a liaison across all departments as the point of contact for gathering and positioning responses relevant to all lines of business, ensuring the value proposition of services and capabilities is clear to any—or customized to a particular—audience• Created and maintained proposal language files; charged with maintaining an expertise relevant to specific department and service functions, including knowledge of the management of specific supply chain vendor relationships and the company’s global quality control process, ensuring the proposal team produced relevant and detailed content• Self-managed multiple proposal projects at once, setting internal deadlines for draft completions while coordinating expected response times from company subject matter experts• Awarded more than 40 employee-recognition awards for cross-functional team collaboration, dedication to quality service, and creative problem solving from colleagues and multiple levels of management Show less

• Sep 2011 - May 2012

• Member of select student admissions employees, representing just 2% of Ursinus’s senior class. • Interviewed prospective students to assess personal and academic caliber for potential admittance recommendation. • Sold the benefits of an Ursinus education through statistics and personal experiences.

• Aug 2010 - May 2012

• Interviewed student interns for campus newspaper articles as well as separate reports for publication by Career Services. • Designed a new publication layout utilizing updated media style in order to better attract student readers.• Promoted to position after demonstrating a strong, independent work ethic and interpersonal skills.

• Jan 2010 - May 2012

• Self-created position implemented following my identification of gaps in strategic marketing and a proposal to Center's director to allocate funds to logo, graphic, and video promotional materials.• Created videos and graphic designs for email advertisements and posters promoting Center events and workshops.• Initiated and maintained a Center for Writing Facebook page as a means to connect students with Center services.

• Dec 2009 - May 2012

• Collaborated with professors to develop their paper assignment topics for freshman classes. • Assisted students throughout semester by critiquing their papers and meeting for discussions prior to due dates.

• Dec 2009 - May 2012

• Responsible for leading tours to prospective students and families, guiding them through sections of campus and sharing relevant information related to student extracurricular activities, coursework, campus culture, and all information relevant to attending Ursinus College.

• Sep 2009 - May 2012

• Selected to study non-directive tutoring methods and academic discourse following a professorial recommendation. • Advised students on theme writing and methodology to improve their reading comprehension and written work. • Chosen in lieu of Center for Writing Director to deliver presentation on effective peer-review practices.

• Sep 2009 - May 2010

Communications Intern

• Sep 2011 - Dec 2011

• Researched, wrote, and proofread articles for website publication regarding recent campus events and student achievements. • Composed and disseminated press releases to various newspapers across the country. • Researched, wrote, and proofread articles for website publication regarding recent campus events and student achievements. • Composed and disseminated press releases to various newspapers across the country.

Technical Writer’s Assistant

• May 2010 - Aug 2011

• Proofread and edited aircraft instruction manuals. • Verified accuracy of manuals’ illustrations by cross-checking schematics against engineering drawings. • As a special project assigned by supervisor, created corporate report determining group’s Defects Per Million (DPM). • Proofread and edited aircraft instruction manuals. • Verified accuracy of manuals’ illustrations by cross-checking schematics against engineering drawings. • As a special project assigned by supervisor, created corporate report determining group’s Defects Per Million (DPM).

America Reads Program Tutor/Mentor

• Sep 2008 - Apr 2009