Experience

Liquid Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Mar 2018 - Present

  Greater New York City Area

• Sales Support Associate

  • Dec 2017 - Mar 2018

  Brooklyn, NY • Act as a liasion between clients and sales person when directed to assist clients with questions, complaints and other inquiries • Provide post project courtesy calls, request feedback via email surveys, send and track project deliverables • Create and develop requests for proposal answer sheets • Prepare proposal/quotes, as well as detailed lists for pricing team to deliver accurate pricing on equipment • Create and finalize job forms, including follow-up with client to secure… Show more • Act as a liasion between clients and sales person when directed to assist clients with questions, complaints and other inquiries • Provide post project courtesy calls, request feedback via email surveys, send and track project deliverables • Create and develop requests for proposal answer sheets • Prepare proposal/quotes, as well as detailed lists for pricing team to deliver accurate pricing on equipment • Create and finalize job forms, including follow-up with client to secure post sale paperwork such as payment info, pickup form, COI's etc. • Generate and maintain data for Salesforce, ensuring such information is accurate and up to date

• Customer Service Representative

  • Dec 2015 - Dec 2017

  Brooklyn, New York • Accountable for long-term and day-to-day maintenance and technical support of site including suggestion solutions and analyzing requirements to meet user needs, as well as inventory control • Handle and monitor eBay sales account on a daily basis • Various customer support responsibilities such as answering phone calls, e-mail correspondences, generating and filing orders, creating and maintaining invoices through company account, and overseeing return merchandise… Show more • Accountable for long-term and day-to-day maintenance and technical support of site including suggestion solutions and analyzing requirements to meet user needs, as well as inventory control • Handle and monitor eBay sales account on a daily basis • Various customer support responsibilities such as answering phone calls, e-mail correspondences, generating and filing orders, creating and maintaining invoices through company account, and overseeing return merchandise authorization • Work in direct communication with shipping department, including knowledge of warehouse operations



Tall Chai Latte

• Assistant to CEO

  • May 2015 - Dec 2015

  Brooklyn, New York • Provided software development services to a variety of platforms including Mac, Windows, Android, IOS, and Web technologies (PHP, HTML, Javascript, CSS,) as well as digital communications and social media services • Consulted with high-end clientele regarding software development • Worked in depth in Fishbowl inventory management software for numerous clients • Various administrative responsibilities, including answering phone calls, e-mail correspondences, filing, scheduling… Show more • Provided software development services to a variety of platforms including Mac, Windows, Android, IOS, and Web technologies (PHP, HTML, Javascript, CSS,) as well as digital communications and social media services • Consulted with high-end clientele regarding software development • Worked in depth in Fishbowl inventory management software for numerous clients • Various administrative responsibilities, including answering phone calls, e-mail correspondences, filing, scheduling appointments and conference calls, and management of CEO’s personal calendar Show less



HY Ventures LLC

• Business Analyst/ Assistant to CEO

  • Jun 2012 - May 2015

  Jersey City, New Jersey • Assistant to the President of the company’s largest regional partner • Responsible for handling millions of dollars in merchandise for a company that was the leader in preserving, digitizing, and monetizing historical photography • Responsible for marketing of merchandise via eBay and Internet auctions • Conducted research and writing for the company’s vast merchandise • Systemized company shipping of merchandise nationally and internationally • Merchandise included complete… Show more • Assistant to the President of the company’s largest regional partner • Responsible for handling millions of dollars in merchandise for a company that was the leader in preserving, digitizing, and monetizing historical photography • Responsible for marketing of merchandise via eBay and Internet auctions • Conducted research and writing for the company’s vast merchandise • Systemized company shipping of merchandise nationally and internationally • Merchandise included complete photo archives of various major newspapers including: The Chicago Sun Times, The Boston Herald, The Denver Post, The Kansas City Star, The Miami Herald, The Seattle Times, The Minneapolis Star Tribune, and The Sporting News Show less



Rogers Photo Archive

• E-Commerce Specialist

  • Aug 2010 - Jun 2012

  North Little Rock, Arkansas • Extensive handling, filing and organizing of expensive and rare photography merchandise • Identified value and confirmed authenticity of vintage photographs • Produced original and thoroughly researched descriptions for photographic works • Entered photographic information in company database • Digitized extensive inventory of vintage and historical photography