Sarah Ambriati

Director Of Training at Entertainment Properties Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex
Skills

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Credentials

  • Heartsaver CPR AED
    American Heart Association | American Stroke Association
    Mar, 2016
    - Nov, 2024
  • Food Handler's Certification
    adept on-site services
  • TABC
    -

Experience

  • Entertainment Properties Group, Inc.
    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Director Of Training
      • Mar 2018 - Present

      ● Department Director – Actively identifies training needs, develops solutions, and formulates training delivery. Responsible for program development of training-related systems and process rollouts. Ensures staff development goals are met for all employees across 3 separate brands at 8 total locations. ● LMS Administrator – Sole administrator for company-wide LMS which is divided into 3 separate academies and has over 900 active users. Recognizes and troubleshoots technical issues with courses, LMS configuration or infrastructure. Tacks and reports employee compliance and performance management. ● Content Creator – Works with subject matter experts, HR and stakeholders on curriculum development designed to enhance performance, refine processes, improve employee retention or focus on leadership development. Specializes in the design of infographics, eLearning modules, instructor led training, and presentations and printed learning materials. Conceptualizes, storyboards, shoots, and edits training videos. Show less

  • Omni Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • F&B Training Manager
      • Jun 2015 - Mar 2018

      Responsible for the onboarding of new employees across 7 conceptually unique Food & Beverageoutlets. Improved employee satisfaction with their training and development by 25% as reflected in theannual Associate Feedback Survey. Increased internal performance audit compliance by 65%.

    • Banquets Manager
      • Aug 2014 - Jun 2015

      Ensure the proper execution of multiple events over 122,000 square feet of meeting space. Managed ateam of over 125 employees. Acted as a liaison between clients and staff to ensure all events exceededexpectations. Quickly and creatively resolved unexpected issues.

    • Assistant Restaurant Manager
      • Nov 2011 - Jul 2014

      Ran the day-to-day operations of a high volume, three meals a day, farm-to-table concept restaurant. Quickly resolved personnel problems and guest issues with employee relations and customer satisfaction in mind. Onboarded and oversaw the training of all front-of-house employees.

  • Progressive Printing
    • United States
    • Printing Services
    • 1 - 100 Employee
    • Production Artist
      • Jul 2008 - Sep 2011

      Designed graphics, layouts, and packaging for printed materials such as posters, flyers, books, and billboards. Met strict deadlines. Maintained positive client relationships. Designed graphics, layouts, and packaging for printed materials such as posters, flyers, books, and billboards. Met strict deadlines. Maintained positive client relationships.

Education

  • Shepherd University
    Bachelor of Science (BS), Mass Communication/Media Studies
    2002 - 2008
  • Jefferson High School
    high school diploma, high school diploma
    1999 - 2002

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