Experience

ANA, Inc

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Technical Service Specialist

  • Apr 2023 - Present



Clifford Power Systems, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Equipment Specialist

  • Jun 2021 - Mar 2023

• Branch Operations Supervisor

  • Feb 2020 - Jun 2021

• Service Coordinator

  • Oct 2019 - Feb 2020



Oil Filtration Systems®

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Electrical Technician

  • Jun 2019 - Oct 2019

  ● Read and interpret schematic drawings, blueprints, and P&ID specifications to determine material requirements. ● Wire AC motors, solenoids, valves and switches per schematics. ● Assemble wiring, switches, cables, and other electrical components. ● Size wire/cables and circuit breakers based on load requirements. ● Diagnose customer equipment for needed repairs. ● Read and interpret schematic drawings, blueprints, and P&ID specifications to determine material requirements. ● Wire AC motors, solenoids, valves and switches per schematics. ● Assemble wiring, switches, cables, and other electrical components. ● Size wire/cables and circuit breakers based on load requirements. ● Diagnose customer equipment for needed repairs.



UltraQuip, LLC

• United States
• Oil and Gas
• 1 - 100 Employee

• Diesel Generator Technician

  • Apr 2017 - Jun 2019

  ● Diagnose customer equipment for needed repairs. ● Perform repairs on diesel, gasoline, and natural gas generators. ● Utilize engine software to monitor, diagnose, and update customer equipment. ● Travel to customer sites as needed for diagnosis and repair of equipment. ● Create publication documents for new equipment sales. ● Diagnose customer equipment for needed repairs. ● Perform repairs on diesel, gasoline, and natural gas generators. ● Utilize engine software to monitor, diagnose, and update customer equipment. ● Travel to customer sites as needed for diagnosis and repair of equipment. ● Create publication documents for new equipment sales.



Generac Mobile Products North America

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Support Representative

  • Jan 2014 - Apr 2017

  ● Provided customer support, equipment troubleshooting, and warranty dispositions. ● Communicated customer issues with other departments to ensure corrective measures were taken. ● Implemented a call tracking system which led to tailored training material, reducing call volume by 25% and accurate warranty dispositions. ● Utilized CRM and SAP operating system, ​MS Office, Word, Excel, and PowerPoint ● Reviewed parts and operation manuals for errors and updates. ● Reviewed new products for future service related concerns. ● Created and maintained PLC programs for controllers. ● Maintained wiring diagrams and updated as needed● 24/7 emergency technical support. Show less

• Final Test Technician

  • Oct 2010 - Jan 2014

  ● Performed testing and quality inspections on materials and completed equipment. ● Troubleshot and repair non-functioning equipment while meeting production deadlines. ● Assembled equipment including Generators, Light Towers and Pumps. ● Assembled and wired control boxes and control panels per schematics.● Created process documentation to ensure consistent quality. ● Trained employees on basic electricity, schematics, tool usage, and safety guidelines. ● Collaborated with engineering department on pilot units to ensure optimal constructability. ● Lowered quality defects department-wide by recording and reporting deficiencies to engineering as appropriate. ● Implemented 5S standards to ensure a safe work environment while working with high voltage and industrial equipment. Show less



Badger Pallet Inc.

• Fremont WI

• Supervisor

  • Jul 2005 - Oct 2010

  ● Assign, direct and monitor employees in daily tasks. ● Train employees in accordance with OSHA safety and company quality standards. ● Manage flow of material in and out of production area to minimize shortages and employee downtime. ● Provide feedback regarding performance of each employee. ● Maintenance of shop tooling and rental properties. ● Assign, direct and monitor employees in daily tasks. ● Train employees in accordance with OSHA safety and company quality standards. ● Manage flow of material in and out of production area to minimize shortages and employee downtime. ● Provide feedback regarding performance of each employee. ● Maintenance of shop tooling and rental properties.