Experience

SilverRock Inc.

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Senior

  • Jun 2023 - Present

  Customer Service Senior over a team of phone agents

• Senior over Customer Service Text Team

  • Sep 2021 - Jul 2023

• Senior over The Support Team

  • May 2021 - Aug 2021

• Senior of the Quality Assurance & Mechanical Audit

  • Nov 2020 - May 2021

• Senior of Training

  • Nov 2019 - Nov 2020



DriveTime

• United States
• Retail
• 700 & Above Employee

• Accounts Payable Specialist

  • Aug 2017 - Nov 2019

  Process invoices for lot vehicles and warrantee vehicles. Coordinate accounting procedures and processes. Utilize over three different types of payable systems such as but not limited to CLASS or Session, outlook, excel, ASR, and others. Work and collaborating with other departments to improve the processing systems. Established a training program for all new hires. Built new training material for new hires. Train new hires for the accounts payable position they will undertake. Prepare reports and updates to be presented for our department overview. Maintain increasingly positive outcomes on processing metrics and active call duration. Manage a high level call volume in an active setting. Maintain positive outcomes on work as an individual and in a team environment Show less



Priasoft

• United States
• Software Development
• 1 - 100 Employee

• Accounts Payable Clerk

  • 2011 - Nov 2019

  • Scan, record, and file all payables and invoices. • Work closely with developers and assist them in clerical needs. • Knowledgeable in Quickbooks programs. • Keep accurate records of corporate accounts. • Keep records of my employers personal accounts • Maintain a schedule of appointments of corporate and employer’s family. • Work closely with sales representatives to generate invoices, receipts and credit card payments. • Keep track of commissions earned and scheduled payments. • Coordinate payroll for six employees. Show less



Christian Challenge: Baptist Collegiate Ministries

• Tempe, Az

• Campus Missionary

  • 2013 - Aug 2017

  • Run evangelistic events on college campuses and universities. • Submit monthly reports to my superior in a timely manner. • Administer group events on weekly, monthly and yearly basis. • Invest in a team of 5-12 women to lead community groups and other evangelistic events. • Organize support raising events and strategies to fully fund my ministry and salary. • Excellent in conflict resolution and team building strategy. • Organized training weekend retreats as well as one on one training. • Proficient organizational skills and record keeping. Show less



Farnsworth Realty & Management Company

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2006 - Aug 2011

  Scanned, recorded, and filed all owner and tenant information. Kept accurate records of lock boxes and keys to rental properties. Answered rental inquiries and schedule showings. Drew up lease contracts for future and current tenants. Accepted, recorded and organized rental payments and enforce company policies. Kept track of owner financials to ensure funds were always available. Proficient in the property management program Rent Manager. Inputed new owner, tenant and vendor information into the company system. Kept accurate records of homeowners association information for all properties. Show less