Sarah Yoo

Casino Pit Supervisor at River Cree Resort & Casino
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Contact Information
us****@****om
(386) 825-5501
Location
Edmonton, Alberta, Canada, CA

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Bio

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Credentials

  • Deal us in Phase 2
    AGLC
    Feb, 2020
    - Nov, 2024
  • ProServe
    AGLC
    Feb, 2020
    - Nov, 2024
  • ProTect
    AGLC
    Feb, 2020
    - Nov, 2024

Experience

  • River Cree Resort & Casino
    • Canada
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Casino Pit Supervisor
      • Jun 2022 - Present

      A passion for superior service Ensure gambling games run smoothly, legally, and according to AGLC and casino rules. Confidence to encourage mutual accountability in service and inspiring others Coach and provide support to front line associates to help bring their skills to the next level Natural ability to engage others in conversation Maintains focus in a busy atmosphere Effective stress management skills. Ability to excel in a fun atmosphere Provide helpful explanations of our games Able to handle minor concerns or disputes between guests and the casino Communicates information on suspicious table activity to the manager. Able to complete Game evaluations and Circle of Service audits. Reports player’s gaming activity to management Rate players based on their action on the gaming floor Responsible for checking the accuracy of money and chip transactions at gaming tables To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace. All other duties as assigned Show less

  • The Great Northern Casino
    • Canada
    • Recreational Facilities
    • 1 - 100 Employee
    • Table Game Dealer
      • Sep 2017 - May 2022

      Adhere to company policies and provincial regulations for smooth operations. Perform technical and functional gaming duties as per the regulations of casino management. Ensure that every bet is within the maximum and minimum table limits. Handle table games as per established guidelines. Understand and follow gaming procedures at all times. Exchange cash for chips. Ensure that gaming table is ready with required wagers to proceed. Maintain game pace fast and smooth by handling cards, chips, money, and other equipment efficiently. Remind players about rules and regulations of the games. Keep record of the bet amount accurately and collect bets from losers and pay bets to winners appropriately. Create enjoyable and fun atmosphere by attending to players’ needs politely. Report any unlawful act to the floor manager immediately. Create a lively gaming experience for players. Communicate to floor manager regarding customer request or disturbed situation which is not in the jurisdiction of casino dealer for further action. Show less

  • Beaverlodge Esso
    • Beaverlodge, Alberta, Canada
    • Bookkeeper
      • Aug 2013 - Feb 2018

      Making journal entries for all receipts, payments, and other financial transactions. Filing source documents for all journal entries recorded. Posting journal entries to ledger accounts. Preparing trial balances. Performing bank reconciliations. Preparing cash flow statements. Preparing financial reports. Depositing money received by the organisation. Issuing invoices for money that is owed to the organisation. Paying accounts on behalf of the organisation. Performing payroll administration duties. Filing tax returns. Performing other duties as required. Show less

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