Experience

Fred Hutch Cancer Center

• Hospitals and Health Care
• 1 - 100 Employee

• Patient Care Coordinator Lead

  • Jun 2022 - Present

  • Performs level-loading during planned/unplanned absences• Provides cross-coverage for specific Patient Care Coordinators positions• Motivates teammates and models positive, innovative behavior• Problem-solves escalated issues• Manages complex interactions with stakeholders• Assist in the management of day-to-day operations and serves as a point of contact to address patient needs• Ability to identify and triage complex issues appropriately• Assists development of training materials in addition to training and mentoring new staff



Seattle Cancer Care Alliance

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator II

  • Dec 2019 - Jun 2022

  ● Managing complex medical calendars, medical orders, and patient preferences and availability to efficiently carry out individualized patient care plans● Assessing fluctuating urgent requests from providers, patients, and care teams (both internal and external) to accurately resolve issues and coordinate effortless continuity of care for patients● Owning weekly meeting with providers, taking meeting minutes to document fluctuating discussions● Collaborating with PCC lead to improve processes, team communication, and identifying gaps in resources● Operating as lead when PCC lead is unavailable/out of office● Partnering with facilities statewide to facilitate timely completion of pieces of patient care plans



Northwest Center Services @ Amazon

• Corporate Receptionist

  • Mar 2018 - Dec 2019

  ● Managed employee personal assets and appropriate logs, including building keys, parking fobs, transit cards, and employee personal effects for safe keeping● Collaborated with Recruiting teams to provide seamless experience and warm welcome for groups of 30+ interview candidates● Managed email queues and front desk for corporate building of 1000+ employees, assessed and responded to urgent employee requests within a company-standardized 10-minute window ● Managed employee personal assets and appropriate logs, including building keys, parking fobs, transit cards, and employee personal effects for safe keeping● Collaborated with Recruiting teams to provide seamless experience and warm welcome for groups of 30+ interview candidates● Managed email queues and front desk for corporate building of 1000+ employees, assessed and responded to urgent employee requests within a company-standardized 10-minute window



ARAMARK Higher Education

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Supervisor

  • Dec 2016 - Dec 2017

  ● Managed staff of 70+ employees in daily food service for 400+ students and faculty● Collaborated with external and internal teams to manage inventory and provide consistent product quality to customers at each meal● Created a quarterly master schedule for all staff based on individual employee availability and skill● Led daily and weekly all-staff safety briefings to ensure all employees were compliant with current policies and procedures● Trained incoming employees on all aspects of role, including workplace safety and food-safe practices● Evaluated employees on performance and adherence to safety standards on a quarterly basis

• Student Manager

  • Mar 2015 - Dec 2016

  ● Oversaw day-to-day food service and student employee operations ● Assisted in training new student employees in variety of skills required for meal service

• Student Worker

  • Sep 2013 - Mar 2015

  Assist with meal preparationServe food in a fast paced, large volume environment