Server

• Dec 2017 - Present

• Aug 2017 - Dec 2017

-Booking group reservations-Pursuing corporate group bookings-Coordinating meeting space bookings and event planning -Customer service and guest solutions-Charter Member of Grand Opening Team

• Apr 2016 - Jul 2017

-Analyze financial and operational information on an on-going basis to adjust business plans, labor requirements, and operating costs-Manage human resources functions including recruiting, selection, orientation, training, and performance planning and evaluation. Implement reward programs to maintain a qualified work force-Ensure the delivery of consistent guest service-Interviewing and training of employees, maintenance of personnel files

• Aug 2014 - Mar 2016

-Booking group reservations-Pursuing corporate group bookings-Coordinating meeting space bookings and event planning -Customer service and guest solutions-Charter Member of Grand Opening Team

Foster Care Supervisor

• Jul 2013 - Aug 2014

-Supervisor of case managers in foster care setting -Attended court hearings -Approved service plans and court reports -Facilitated foster parent trainings and events -Supervisor of case managers in foster care setting -Attended court hearings -Approved service plans and court reports -Facilitated foster parent trainings and events

Case Manager

• Oct 2011 - Jul 2013

-Case manager for teenage boys in therapeutic residential setting for behavior disorders and conduct disorders -Managed care plans -Attended psychological appointments with clients -Facilitated group and individual therapy sessions with clients -Case manager for teenage boys in therapeutic residential setting for behavior disorders and conduct disorders -Managed care plans -Attended psychological appointments with clients -Facilitated group and individual therapy sessions with clients

Sales Supervisor

• Oct 2010 - Oct 2011

-Supervised retail sales floor -Scheduled employees -Facilitated trainings -Updated store merchandise -Supervised retail sales floor -Scheduled employees -Facilitated trainings -Updated store merchandise

• Jun 2010 - Oct 2010

-Oversaw customer service department-Trained and developed front end cashiers -Administrative work related to scheduling, evaluations and revenue tracking

• Jun 2007 - Jun 2010

-Front end cashier-Customer service

Operations

• May 2006 - Aug 2006

-Front end cashier -Customer service -Front end cashier -Customer service