Experience

Colorado Coalition for the Homeless

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Assistant Property Manager

  • Jun 2023 - Present



The Outs, LLC

• Residential Property Manager

  • 2012 - Jun 2023

  · Customer service was a key part of my role. Answering phone calls, and questions, filling needs, running applications, and basic communications with residents. · Provided move-in services including transportation, furniture, and basic initial supplies. · Implemented resident loyalty and retention with holiday care packages. Established and maintained positive relationships with tenants, addressing inquiries, resolving issues, and ensuring tenant satisfaction. · Oversaw all aspects of property management, including tenant screening, lease administration, rent collection, property maintenance, vendor management, property maintenance, and repairs, ensuring timely and cost-effective resolution of issues. Show less



Freelance

• Freelance Writer - Web Developer - Social Media Manager

  • Feb 2011 - Dec 2018

  · Produced high-quality written content for websites, blogs, articles, and social media platforms, tailored to the target audience and business objectives, while adhering to brand guidelines. · Built and maintained responsive websites using HTML, CSS, and JavaScript, ensuring optimal user experience, functionality, and performance, while keeping up-to-date with industry best practices. · Developed and executed social media strategies, managed social media accounts, created and scheduled content, monitored performance, and analyzed data to drive engagement and growth. · Collaborated closely with clients to understand their needs and goals, provided creative solutions, and delivered projects within deadlines and budget. · Managed multiple projects simultaneously, overseeing all aspects of the project lifecycle, from conception to delivery, including planning, execution, monitoring, and reporting. · Developed and implemented effective marketing strategies, utilizing SEO, SEM, and social media marketing techniques to drive traffic, engagement, and conversion. · Cultivated and maintained strong client relationships, providing exceptional customer service, addressing inquiries, and resolving issues in a timely manner. Show less