Construction Administrator

• Nov 2022 - Present

Business Owner

• Jun 2021 - Present

Construction Administrator

• Aug 2014 - Jun 2022

• Receive and process permit submittals for review by NC Branch President for documents such as site plans, plats, and construction drawings. Conduct preliminary review of these documents to ensure required components have been submitted. • Review contract paperwork submitted by sales department to include review of change orders, structural selections, diagrams, color packages, plot plan order forms, etc. • Obtain and monitor necessary permit and licensing procedures for various towns/cities. Resolve any issues that arise with any town/city departments during permit application/plan reviews. • Assist with various administrative duties for the construction department • Maintain application files, permit files, and plans. • Assists in organizing and promoting special events for the department. • Undertake special projects as assigned by NC Branch President. • Provide technical and administrative support to office staff Show less

Administrative Assistant

• May 2008 - Apr 2014

•Implemented, updated, and maintained a new online computer system for over 4,000 Code Enforcement Officials and applicants. Evaluated applications for certification; assisted the public via phone, e-mail, and walk in on various certification questions such as interpretations and explanations of the Code Enforcement Official process as required by following NC General Statutes and NC Code Officials Qualification Board’s Rules. •Issued Certificates, scanned applications, processed invoices, collected fees, ordered office supplies, assembled print shop orders, reviewed and edited investigation reports, updated and maintained sections inventory. Used the North Carolina Accounting system (NCAS) for budgetary purposes, and E-Procurement system. •Efficiently supported a 20 Board member staff by compiling data for quarterly reports for Board meetings. Scheduled meetings as well as recorded all quarterly Board meetings and administrative hearings, and disseminated minutes, prepared and processed travel reimbursement forms, and prepared Blanket Authorization Forms. •Created and presented training on the new inspector online system. Show less

Processing Assistant IV

• Nov 2005 - May 2008

•Responsible for multiple training’s for Training and Field Services Unit. Collated and prepared training materials for training sessions. Responded to phone and email inquiries from 1000 CACFP institutions statewide about training events. •Accurately entered all participants and prepared mailings of confirmation letters for the Child and Adult Care Food Program (CACFP) training sessions (50 per year). Used Access daily to enter information from registration forms. Prepared reports from Access database. •Payroll, purchasing, and verifications, ordered supplies for the branch. Calculated and processed travel reimbursements, tracked time sheets. Monitored print shop requests. Maintained training unit calendar for multiple training’s. Updated PDF forms, Power Point slides, Word Documents, for various trainers and supervisors. Show less

Secretary

• Apr 2003 - Nov 2005

•Answered variety of questions regarding substitute teaching from people via phone, e-mail, or face to face. •Accurately maintained Excel spreadsheets on a daily basis, keyed in new and terminated substitute teachers into the Voice Information Platform System. Maintained and updated applicant personnel files; coordinated background checks of applicants for approval. Keyed renewal paperwork for over 2000 substitute teachers. Efficiently prepared and sent quarterly reports (substitute lists) to all 137 Wake County Public schools. •Precisely prepared orientation packets, registered new applicants into orientations and filled out employment eligibility verification forms (I-9). Successfully conducted Substitute Teacher Orientation training. Show less

Customer Service Representative

• Nov 2001 - Feb 2003

•Answered 50-60 incoming calls daily. Changed rate plans, upgraded rate plans and mobile phones, issued credits, and processed payments. Helped customers by troubleshooting issues with phones, voice mail, and system usage. •Trained new employees. •Answered 50-60 incoming calls daily. Changed rate plans, upgraded rate plans and mobile phones, issued credits, and processed payments. Helped customers by troubleshooting issues with phones, voice mail, and system usage. •Trained new employees.