Experience

American College of Surgeons

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Manager, Clinical Quality Resources

  • Dec 2022 - Present

• RN MSN MBA Clinical Quality

  • Oct 2018 - Dec 2022

  ISCR program



NShore Patient Advocates

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Private Professional RN Advocate

  • Feb 2018 - Oct 2018



Kids First Pediatrics

• Medical Practices
• 1 - 100 Employee

• RN/Office Manager

  • Oct 2012 - Oct 2017

  Responsible for supervising, directing, and scheduling the nursing staff of Kids First Pediatrics. Evaluating staff job performance, conducting interviews, and executing office policies and procedures. Initiates and conducts quality improvement projects to improve patient care, safety, and satisfaction. Collaborates with the management team to provide patient centered care while monitoring financial vitality. Directs and executes the Synagis program for premature infants. Facilitates all quality measures and clinical integration projects through Lurie Children’s Memorial Hospital in Chicago, IL. Monitors and ensures all government standards, documentation, and reports are followed to practice safe healthcare. Responsible for all purchasing and tracking of all clinic vaccine inventory and supplies.



Pediatric Health Associates

• Naperville IL

• RN Manager

  • Apr 2005 - May 2011

  Responsible for supervising, directing, and scheduling the nursing staff of Pediatric Health Associates. Evaluated nursing job performance, conducted interviews, and executed office policies and procedures. Initiated and conducted quality improvement projects to improve patient care, safety, and satisfaction. Projects included: staff satisfaction/recognition, medical home initiative, hyperbilirubinemia management with the AAP, and autism resource/TAP grant project. Lead Medical Home Initiative team, which included 300 medically and socially fragile patients. Clinical leader and super user of the electronic medical record (EMR) implementation team. Responsible for monitoring the following EMR functions: lab interface, reporting for meaningful use, template building, billing/coding functions, and staff education on use of EMR. Acted as a child advocate and utilized services such as DCFS to monitor and ensure child safety.



OSF HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Manager

  • Nov 2001 - Dec 2004

  Process improvement leaderIHI participantResponsible for supervising, directing and scheduling the personnel of OSFMG Chillicothe. Evaluated the overall performance of individuals towards delivery of high quality medical care and effective business operations. Established and maintained integration of functions of the front desk office staff, the clinical staff, and the ancillary staff, to assure coordination of efforts and maximum productivity. Recommended, implemented, and administered budgets, policies, and procedures for the practice. Other duties included overseeing nurse competencies, handling patient complaints, overseeing the nurse clinic, quality improvement through chart review and audit, safety, and quarterly strategic planning.

• RN

  • May 2000 - Nov 2001

  Telemetry unitDaily patient care of postoperative open heart, heart transplant, and cardiac patients. Responsibilities also included code management, precepting new staff and EKG interpretation.