Experience

The Bright Agency

• United Kingdom
• Design Services
• 100 - 200 Employee

• Associate Agent

  • Jun 2022 - Present



CaptionCall by Sorenson

• United States
• Telecommunications
• 400 - 500 Employee

• Captioning Agent

  • Oct 2017 - Jan 2019

  Utilizing voice recognition software to caption phone calls for the deaf and hard of hearing. Correcting errors quickly with typing skills. Utilizing voice recognition software to caption phone calls for the deaf and hard of hearing. Correcting errors quickly with typing skills.



Staff Management | SMX

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Lead Coordinator

  • Jul 2014 - Sep 2017

  Point of contact for over 100 different client offices. Delegating work among team. Customer service both on the phone and via email. Processing i9s, background checks, and W2s with proper programs. Working with and leading a team of associates. Point of contact for over 100 different client offices. Delegating work among team. Customer service both on the phone and via email. Processing i9s, background checks, and W2s with proper programs. Working with and leading a team of associates.