Experience

HBE LLP

• United States
• Accounting
• 1 - 100 Employee

• Senior Administrative Assistant

  • Jun 2022 - Present

  Ensure administrative functions are consistent between all locations and departments Assist in training other team members and maintaining up to date training material Participate in process improvement and development Quality control of client deliverables Handle job functions such as client data management, taking meeting minutes and sending recaps, coordinating travel arrangements, and resource booking.

• Administrative Assistant

  • Dec 2019 - Jun 2022

  Provide administrative support to staff and clients Handle and sort incoming/outgoing mail Cover front desk, as needed Maintain client files in a paperless office environment Assemble and deliver tax returns, financials, and other deliverables from provided services



Associated Anesthesiologist PC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Account Specialist

  • Mar 2018 - Mar 2019

  Process insurance claims Send out statements for services rendered by the practice Process payments from patients Reach out to patients regarding past due account balances Data entry of patient data Answer phones and greet guests at front desk Process insurance claims Send out statements for services rendered by the practice Process payments from patients Reach out to patients regarding past due account balances Data entry of patient data Answer phones and greet guests at front desk



Neogen Corporation

• United States
• Biotechnology Research
• 700 & Above Employee

• Customer Service Team Lead

  • Mar 2017 - Mar 2018

  Work with CSR Manager and other departments to improve work procedures and processes Take company meeting minutes and provide relevant information for the rest of the CSR team Provide ongoing group and individual coaching, and provide the manager with a regular forecast of future needs for the CRS team Work with management to develop and implement new programs within the company Other tasks as assigned

• Customer Service Representative

  • Nov 2015 - Mar 2017

  Act as the first point of contact to handle internal and external customer inquiries via phone or email Keep records of customer interactions, comments, and complaints through CRM system Enter orders into corresponding systems (LIMS, CRM, Solomon) Generate reports to assist in workflow and internal/external customer interactions Assist customers with invoice questions and follow up for necessary late payments Provide timely and accurate information in regards to customer order… Show more Act as the first point of contact to handle internal and external customer inquiries via phone or email Keep records of customer interactions, comments, and complaints through CRM system Enter orders into corresponding systems (LIMS, CRM, Solomon) Generate reports to assist in workflow and internal/external customer interactions Assist customers with invoice questions and follow up for necessary late payments Provide timely and accurate information in regards to customer order status Work side by side with the sales team Identify and resolve client concerns



Lincoln Journal Star

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Administrative Assistant

  • Nov 2014 - Oct 2015

  Handle department-specific calls Track sales for real estate sales reps. Maintain data entry for management reports. Assit with client accounts and billing. Work with production to schedule magazine and paper inserts. Assist with layout of special section magazines and paper inserts. Other misc administrative tasks as needed. Handle department-specific calls Track sales for real estate sales reps. Maintain data entry for management reports. Assit with client accounts and billing. Work with production to schedule magazine and paper inserts. Assist with layout of special section magazines and paper inserts. Other misc administrative tasks as needed.



Richdale Apartments

• United States
• Real Estate
• 100 - 200 Employee

• Lease Underwriter

  • Nov 2013 - Nov 2014

  Collect, review and analyze an applicant’s relevant background check, credit history, and bank records Obtain additional information about an applicant to determine coverage needs Offer recommendations on whether or not to approve an application Run reports for the company to evaluate leasing statuses and other helpful data Other Administrative duties as needed

• Receptionist

  • Apr 2013 - Nov 2013

  Greet clients and visitors Answer, forward, and screen phone calls. Follow up on voicemails and overnight messages Maintain workplace security by issuing and collecting badges as necessary and maintaining visitor logs. Prepare meeting and conference rooms. Assist colleagues with administrative tasks. Schedule appointments.

• Mail Clerk

  • Nov 2012 - Apr 2013

  Sort and collate incoming and outgoing mail. Weigh mail to determine the correct postage. Open mail addressed to the office and discard junk mail. Record and register mail. Time/date stamp all incoming/outgoing mail. Handle the cashing and issuing of money orders. Coordinate the shipping of packages



Millard Sprinkler

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2012 - Nov 2012

  *Seasonal position* Answer phones and direct calls appropriately Schedule appointments and maintain calendars for sales reps Schedule and coordinate routes for service crews Prepare communications, such as memos, emails, invoices, reports, and other correspondence Daily data entry and maintaining filing Manage client accounts and perform bookkeeping *Seasonal position* Answer phones and direct calls appropriately Schedule appointments and maintain calendars for sales reps Schedule and coordinate routes for service crews Prepare communications, such as memos, emails, invoices, reports, and other correspondence Daily data entry and maintaining filing Manage client accounts and perform bookkeeping



Hour Glass Studio

• United States
• Real Estate

• Office Assistant

  • Aug 2011 - Feb 2012

  Overseeing clerical tasks, such as sorting and sending mail Keeping an inventory of office supplies and ordering new materials as needed Welcoming visitors to the office Answering phone calls Ensuring the office runs smoothly Scheduling appointments Processing customer payments Processing and editing of photos Providing creative services such as Christmas cards, announcements, and collages Overseeing clerical tasks, such as sorting and sending mail Keeping an inventory of office supplies and ordering new materials as needed Welcoming visitors to the office Answering phone calls Ensuring the office runs smoothly Scheduling appointments Processing customer payments Processing and editing of photos Providing creative services such as Christmas cards, announcements, and collages



Gamers

• Mexico
• Entertainment
• 100 - 200 Employee

• Executive Assistant

  • Jun 2011 - Sep 2011

  Schedule, Set up and Monitor of company meetings and recorded minutes Worked with store managers to assess needs Compiled reports on company data for management Upkeep of filing and storage room Ordering of company supplies Helped with misc administrative and operational tasks as needed.

• Accounting Clerk

  • Sep 2010 - Jun 2011

  Assist the Accountant with payroll processing Monitor and track employees' timecards and time-off requests Run financial reports Filing Assisted with any other administrative tasks as needed.