Project Manager

• Aug 2023 - Present

Assistant Project Manager

• Jan 2023 - Aug 2023

Assisted project managers by helping to filter through respondents, checking and adding respondents to be called. Made calls as needed. Helped to keep respondent coordinators on task and schedule. Added recruits to all the appropriate areas. Filled in for and backed up project managers as needed, including running projects.Communicated with up to 75 recruits per study to ensure their successful completion, including calls and texts to remind and troubleshoot. Emailed clients, respondents, and recruits. Attended client meetings. Set up and closed out projects. Administration work as needed. Conducted targeted outreach using social media and database platforms to recruit qualified businesses/respondents.Worked with project managers, directors, and recruiters to make sure that project timelines and goals were metWorked on projects in medical, B2B, and consumer. Show less

Recruiter

• May 2022 - Jan 2023

Made calls and texts to respondents that filled out screeners for projects. Rescreened and recruited respondents.

Stay-at-Home Mom

• Apr 2020 - May 2022

Gained valuable time management skills by making sure my children are at activities and school at the appropriate time as well as picked up when needed. Perfected scheduling skills by scheduling doctor’s appointments, playdates, and other activities. Mastered planning skills by planning dinner, learning and art activities. Exceptional budgeting skills. Gained valuable time management skills by making sure my children are at activities and school at the appropriate time as well as picked up when needed. Perfected scheduling skills by scheduling doctor’s appointments, playdates, and other activities. Mastered planning skills by planning dinner, learning and art activities. Exceptional budgeting skills.

Nanny

• Feb 2019 - Apr 2020

Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning. Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning.

Lead Toddler Teacher

• Apr 2017 - Feb 2019

Achieved 80% of 2’s toilet trained and 90% on a 3-year-old level. Spearheaded training of all toddler teachers and oversaw the implementation of curriculum in the 2’s classroom. Challenged to toilet train, implement a curriculum of math, science, art, literature, dramatic play, building, and sensory, improve behavior and speech, controlling and understanding emotions, and understanding and controlling actions. Trained new toddler teachers, created bulletin boards and parent newsletters. Achieved 80% of 2’s toilet trained and 90% on a 3-year-old level. Spearheaded training of all toddler teachers and oversaw the implementation of curriculum in the 2’s classroom. Challenged to toilet train, implement a curriculum of math, science, art, literature, dramatic play, building, and sensory, improve behavior and speech, controlling and understanding emotions, and understanding and controlling actions. Trained new toddler teachers, created bulletin boards and parent newsletters.

Instructor

• Nov 2014 - Jun 2017

Mastered teaching dance and gymnastics to children age 6 months to 12 years while achieving a 75% student retention rate. Oversaw training of new employees and cleaning on the gym. Answered phone and email inquiries, registered students, ran birthday parties, and collected payment. Mastered teaching dance and gymnastics to children age 6 months to 12 years while achieving a 75% student retention rate. Oversaw training of new employees and cleaning on the gym. Answered phone and email inquiries, registered students, ran birthday parties, and collected payment.

Customer Experience Specialist

• Aug 2016 - Apr 2017

Achieved goal of increasing company’s social media presence by 200%. Challenged with enhancing the overall customer experience by creating a new way to track maintenance customers and a new payment and renewal system. Mastered creating new marketing materials including post cards, flyers, and thank you notes. Managed the scheduling of trainings, techs, and inspections. Filed permits, dispatched techs, made deposits, managed office supplies, and performed general office work. Achieved goal of increasing company’s social media presence by 200%. Challenged with enhancing the overall customer experience by creating a new way to track maintenance customers and a new payment and renewal system. Mastered creating new marketing materials including post cards, flyers, and thank you notes. Managed the scheduling of trainings, techs, and inspections. Filed permits, dispatched techs, made deposits, managed office supplies, and performed general office work.

Insurance Verification Specialist

• Nov 2015 - Apr 2016

Achieved an increase in productivity by 400% in region. Mastered training in half the normal time. Directed Employee Recognition team across three locations. Challenged with checking patient insurance eligibility, benefits, and obtaining precertification’s for impatient admission through the emergency room through EPIC. Achieved an increase in productivity by 400% in region. Mastered training in half the normal time. Directed Employee Recognition team across three locations. Challenged with checking patient insurance eligibility, benefits, and obtaining precertification’s for impatient admission through the emergency room through EPIC.

Family Nanny

• Jul 2013 - Nov 2015

Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning. Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning.

Intern-Editor

• Nov 2013 - Sep 2014

Challenged with writing and editing two to three personal articles plus editing an additional two to three submitted articles a week including pictures. Challenged with writing and editing two to three personal articles plus editing an additional two to three submitted articles a week including pictures.

Assistant Store Manager

• Nov 2012 - Jul 2013

Oversaw store while store manager took medical leave. Achieved best March sales for the store. Maintained cash drawers, employee files, inventory, and sales floor visuals. Made deposits and processed payroll. Challenged with writing employee schedule, figuring weekly sales reports, employee hiring and training, and lowering shrink. Oversaw store while store manager took medical leave. Achieved best March sales for the store. Maintained cash drawers, employee files, inventory, and sales floor visuals. Made deposits and processed payroll. Challenged with writing employee schedule, figuring weekly sales reports, employee hiring and training, and lowering shrink.

Family Nanny

• Feb 2012 - Dec 2012

Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning. Managed and planned day to day activities and education for three children, including scheduling doctor appointments and playdates, transporting them to and from school and other activities, and cooking and cleaning.

General Merchandise Manager

• Oct 2003 - Feb 2012

Promoted from sales associate to manager in November 2010. Challenged with creating a system for tracking upcoming shipments and purchase orders. Managed associates, website, special orders, store supply orders, email and phone correspondence, shipments and purchase orders, inventory, cash drawers, planned sales floor visuals, restocked and received merchandise, inventory control, email communication, online and phone orders, and overseeing cashiers and merchandise associates. Promoted from sales associate to manager in November 2010. Challenged with creating a system for tracking upcoming shipments and purchase orders. Managed associates, website, special orders, store supply orders, email and phone correspondence, shipments and purchase orders, inventory, cash drawers, planned sales floor visuals, restocked and received merchandise, inventory control, email communication, online and phone orders, and overseeing cashiers and merchandise associates.