Sarah Shellenberger
Outpatient Supervisor at Rau Animal Hospital- Claim this Profile
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Bio
Experience
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Rau Animal Hospital
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United States
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Veterinary Services
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1 - 100 Employee
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Outpatient Supervisor
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Jun 2017 - Present
- Oversee the outpatient department and ensure policies/procedures are followed- Organize and lead monthly outpatient meetings- Support management at monthly general staff and supervisor meetings- Oversee compliance during patient exams from beginning to end- Liaison between staff and management- Ensure proper housekeeping of Outpatient department- Composes Inpatient and Outpatient monthly scheduling- Addresses given complaints to management - Complete yearly reviews and meetings with Outpatient Technicians- Created exam room training program for new hires- Currently creating a pharmacy technician training program for easier processes- Streamlined everyday procedures and protocols into a manual for easy follow Show less
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Administrative Assistant
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Jan 2016 - Present
- Manage online schedule for all 3 hospital location- Keep track of Doctor and Technician Personal Time Off (PTO)- Keep track of all medical record requests and send letters to clients asking for feedback- Keep track of the all appointments data/hospital production/new clients and patients
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Veterinary Technician
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Feb 2011 - Present
Exam Room and Pharmacy Technician - Escorting owners/pets to room, taking histories, reporting to doctors - Administering vaccinations, subcutaneous fluids, and medications - Educate clients on various health concerns, preventatives, and medications - Legibly and thoroughly write medical records and correspondence - Read and interpret medical records and documents of patients - Reviewing, filling and dispensing appropriate medications and prescription requests - Taking client phone calls - Performing nurse appointments - Run in-house lab work and prepping samples to be sent out - Triaging patients on an emergency basisHospital Coordinator and Surgical / Dental Assistant - Create inpatient estimates, reviewing consent forms, discharging inpatients - Calculated and administered IM, IV, and SQ drugs - Administered IV catheter placement, intubation, and surgical prep - Monitoring sedated/anesthetized patients with limited supervision - Assist recovered post-op patients: TPR and pain score*Besides Vet Tech role - have successfully assisted in other departments of hospital including reception when needed* Show less
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Veterinary Technician Assistant/Kennel Attendant
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Jun 2008 - Feb 2011
- Clean surgical suite and OR daily- Clean and sterilize surgical instruments, packs, and gowns- Assist Hospital Coordinator in treatments and administer medications to pets in inpatient kennels- Oversee care procedures for boarding animals- Basic housekeeping
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Self-employed
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Real Estate
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1 - 100 Employee
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Pet Sitter
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Jan 2004 - Present
- Pet sit various animals - Build relationships and trust between myself, pet, and owner - Successfully create long time clients - Take care of animals with various needs whether needing of medication or basic needs - Pet sit various animals - Build relationships and trust between myself, pet, and owner - Successfully create long time clients - Take care of animals with various needs whether needing of medication or basic needs
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Education
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Montgomery County Community College
Some College Experience -
Bishop McDevitt High School