Experience

Memorial Hermann Southwest Hospital

• United States
• Medical Practices
• 1 - 100 Employee

• Registered Nurse

  • Feb 2023 - Present

  Labor & Delivery unit Labor & Delivery unit



The Marker Group

• Legal Services
• 100 - 200 Employee

• Case Specialist

  • Apr 2014 - Dec 2021

  • Prioritize, audit, and manage a myriad of cases at one time as delegated by management.• Utilize proprietary database software to record custodian interactions and transcribe information to the client accessible online database; ensure information is current at end of each day.• Create plaintiff authorizations, edit documents, and prepare necessary paperwork for the client via Adobe. • Convert LitBase Excel files into manageable data that can be utilized to plan case management and balance workload. • Lead Trainer for onboarding new hires with a focus on data mining, discovery research, and company-specific software. • Delegate assignments, provide feedback, and offer continuous training to team members.• Manage issues and discrepancies among clients, inter-office personnel, and custodians.• Maintain high level of customer service and confidentiality with every client. • Negotiate cost for reproduction of records with custodians. Show less

• Case Investigator

  • Nov 2013 - Apr 2014

  • Data mined medical records and court-related documentation using proprietary software. • Investigated requests for records when denied; followed end to end until records are released.• Researched healthcare providers as pertained to medical product liability.• Collaborated with fellow team members to ensure case assignments were completed each day.