Experience

DocASAP (Part of Optum)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Implementation Manager

  • Jun 2022 - Present



Study.com

• United States
• E-Learning Providers
• 700 & Above Employee

• Science Lesson Writer

  • Jul 2021 - Present



IllumiCare, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• VP, Project Management

  • Jan 2019 - Jun 2022

  Establish best practice methodologies and strategies for implementing and supporting the IllumiCare Smart Ribbon across Health Systems, as well as lead customer implementation projects. Leads customer technical support team and creates technical documentation for customer implementations and support processes.

• Director, Implementations

  • Jul 2017 - Jan 2019

  Establish best practice methodologies and strategies for implementing the IllumiCare Smart Ribbon across Health Systems as well as lead customer implementation projects.



BD

• United States
• Architecture and Planning

• Implementation Project Manager

  • Mar 2014 - Jul 2017

  Responsible for ensuring the successful implementation of MedMined™ software products at Hospitals nationwide. Management and oversight of the MedMined™ implementation process to identify all project risks, develops mitigation strategies/plans and works to have strategies in place should they be neededEffectively communicates and articulates complex business needs between customer clinical staff and customer IT to ensure technical specification and customers’ strategic goals and MedMined™ goals are metResponds directly to internal/external customers regarding routine requests in a timely mannerAssists colleagues in providing counsel to others on complex issues; aids in the development of strategies for achieving internal/external customer goals Utilize problem solving skills to overcome project barriers ensuring project expectations and timelines are metProvides information, data, and tools that support the prioritization of issues accounting for customers' business objectivesParticipate in and lead various process improvement projectsCreate and maintain all project planning and tracking documentationLead kickoff and weekly project status calls, as well as provide project status updates to stakeholders, both internal and external.Act as a mentor and trainer for all new project manager employees, including developing training plans Manage many fast-paced projects concurrently, including internal and external customer resource management

• Clinical Data Analyst

  • Aug 2010 - Mar 2014

  Duties included analyzing and implementing hospital HL7 data for the Medmined™ Infection Surveillance software system Worked directly with product engineers to create standard data models based on individual hospital data formatReported project status to project manager and implementation leadershipServed as technical writer and document controller for the Clinical Implementation Specialist groupLed various group and individual training for implementation and documentation processesParticipated in and led various process improvement projects