Experience

Bairro Alto Hotel

• Portugal
• Hospitality
• 1 - 100 Employee

• Front Office

  • Apr 2022 - 1 year 9 months

  Lisboa, Portugal -Acolhimento de hóspedes pelo Host segundo procedimentos da Leading Hotels of the World -Resolução de conflitos -Concierge (transfers, tours, restaurantes, pedidos especiais)



OnJ

• Portugal
• Hospitality
• 1 - 100 Employee

• Front and Back Office

  • Oct 2020 - Mar 2022

  Lisboa, Portugal -Guest Accomodation -Management of future reservations using Mews -Conflict resolution -Social media management (Facebook, Instagram, Pinterest) -Monthly accounting (invoices, statistics, revenue) -OTA platform management -Design, automation and optimization of processes -Management of partnerships (Influencers, Tours, AHRESP)



Olissippo Hotels

• Portugal
• Hospitality
• 1 - 100 Employee

• Assistant F&B Manager

  • Jan 2020 - Feb 2020

  Lapa, lisboa -Creation of menus for groups (+ 25 menus) -Sustainable and inclusive kitchen (vegetarian dishes) -Preparation of technical data sheets of dishes -Coordination of events at the hotel (+ 70 people,+ 5 conferences ) -Final score - 17 (hotel + university)



Banco de Portugal

• Portugal
• Banking
• 700 & Above Employee

• Fundo Social - Campos de férias

  • 2014 - 2020

  Lisboa e Região, Portugal -Organize activities for children (6 - 17 years old, 55 per camp) -Take care and integrate children with disabilities (3 per camp) -First Aid training



Noah Surf House

• Portugal
• Hospitality
• 1 - 100 Employee

• Guest Service

  • Jul 2019 - Aug 2019

  Lisboa e Região, Portugal -Guest Reception (high season) -Check-in and check-out using Host program -Guest tour trought the hotel facilities ( sustainability, surf, skate ) -Final internship grade - 19



AEISCTE

• Portugal
• Higher Education
• 1 - 100 Employee

• Coordenadora da Secção Desportiva

  • 2016 - 2017

  -From collaborator to coordinator -Team management (16 people) -Organization of large events (+1000 people)



AEISCTE

• Portugal
• Higher Education
• 1 - 100 Employee

• Vice-Coordenadora da secção desportiva

  • Sep 2014 - 2015