Experience

Douglas & Gordon

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Client Services Consultant

  • May 2023 - Present



GAIL's Bakery

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Head Chef

  • Mar 2022 - Aug 2023



The Bread Factory

• United Kingdom
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Comis chef

  • Jul 2021 - Mar 2022



Lego Store

• London, England, United Kingdom

• Sales Associate

  • Nov 2019 - Jul 2020

  - Provided customers with a warm welcome and exceed all expectations at every opportunity, interacting with the children, establishing needs, offering features and benefits, and successfully closing the sale - Dealt with customer complaints when they arise and escalate any difficult situations to Line Manager - Collaborated with other colleagues to provide the best possible service to all LEGO customers - Offered and promoted the Loyalty Card and any other services that are appropriate - Followed money handling procedures as per the guidelines and instructions provided by Line Manager - Complied with Health & Safety standards everyday whilst on shift - Organised the stockroom/back of house and ensured that all available products were merchandised on the shop floor. Show less



Flagship Brew

• Cape Town Area, South Africa

• Customer Service Representative

  • Dec 2017 - Nov 2018

  - Greeted and provided excellent customer service to customers - Introduced customers to the menu and shared daily or seasonal menu specials - Identified and addressed customers’ needs, especially about menu items, ingredients, potential food allergies and pricing - Arranged table settings and maintained a tidy dining area - Communicated order details to the kitchen staffs, including putting orders through the system - Stock checks - Regular meeting with manager and staffs to learn about new changes as well as discuss upcoming reservations and customers with special needs - Trained staff and assisted with managing of the business operation Show less



Property Marketing Agency

• United Kingdom
• Marketing Services
• 700 & Above Employee

• Office Assistant

  • Jan 2017 - Dec 2017

  - Assisted with the daily running of the business - Provided front of house services for the office ensuring that all visitors were greeted and managed professionally - External calls to the office were handled politely and directed to the right person - Distributed and dispatched post and parcels on a timely basis - Maintained and replenished stationery, first aid and bottled water by assessing and anticipating requirements - Ensured that the office is always kept tidy and clean - Built and maintained effective and productive working relationships with colleagues and our customers Show less