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James Blackburn

Sarah has a great knowledge of PebblePad as a product and can clearly and eloquently articulate user requirements through well structured user stories. Sarah has a fantastic relationship with a global customer base and uses these relationships to ensure PebblePad is delivering for its users. As a certified product owner, Sarah has been able to adjust processes in the business to allow for change but also to steer the three development teams she looks after through our product roadmap. I have seen Sarah manage multiple large scale projects with ease whilst also looking after day-to-day PO tasks such as backlog defining, sprint planning etc.

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Credentials

  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Jan, 2023
    - Sep, 2024

Experience

    • India
    • Food and Beverage Manufacturing
    • Agile Product Owner
      • Dec 2021 - Present
    • United Kingdom
    • E-learning
    • 1 - 100 Employee
    • Product Owner
      • Oct 2016 - Dec 2021

      In this role I create and manage the product backlog. Through consultation with stakeholders across the business I establish the priority of tasks and the value that will be added to the product. I work side-by-side with a team of application developers and UX designers to immediately answer user need/customer-based questions and to ensure that tasks are providing an exceptional end user experience. I work with senior stakeholders to establish the product roadmap ensuring that the needs of our customers are always represented.

    • Support & Software Testing Specialist
      • Sep 2011 - Sep 2016

      In this role I assisted customers with any difficulties they experienced with the software, providing a solution to any problem they may have encountered. I prepared and executed manual tests of the software and worked closely with the development team.

Education

  • Agil8
    Certified Product Owner, Computer Software Engineering
    2018 - 2018
  • University of Wolverhampton
    BA (Hons) Linguistics & Teaching English to Speakers of Other Languages, Education
    2006 - 2009

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