Experience

Medway Voluntary Action
• Information Services
• 1 - 100 Employee
• Community Engagement and Action Officer

  • Sep 2022 - Present


Metropolitan Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Local Service Delivery Manager for Southwark Area & Roads Traffic Policing Command

  • Aug 2014 - Apr 2018

  Local Service Delivery Manager, covering 14 buildings over a geographical areaResponsible for the logistics and administration teams , typists and volunteer managers. Logistics involve the management of Criminal Exhibits, Assets and Fleet Management, Administration involves the management of PA's , Post Rooms, Office Management, Archives, Correspondence and all general administration.

• ANPR supervisor and researcher

  • Sep 2012 - Sep 2014

  ANPR Supervisor/ResearcherResponsible for the management of ANPR van operators, Management and Planning of the Control team for organised and spontaneous incidents and operations.Designed and delivered a training package to improve productivityResearching wanted offenders in an attempt to stop criminals using ANPR , resulting in over 300 positive results over a one year period.

• Handle Opportunity Threat operational Supervisor

  • May 2011 - Sep 2012

  Monitoring all incidents on the borough, making sure they have been dealt with correctly.Liaising with internal and external partners and senior management.Challenge decisions when needed.

• Control Room Operator / supervisor

  • Mar 2004 - May 2011

  Worked for the police control room , answering emergency and non emergency calls. Working in a Major Incident Room taking callsDispatching calls to colleague and taking control of radio channels.Displaying excellent customer service and listening skills.Conducted research, evaluating information on its merit and acting upon it. I work well under pressure , in a fast paced environment while staying calm.Systems Trainer



Clarks

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Aug 2002 - Mar 2004

  Managing a team, banking, and meeting KPIs. Customer Service Managing a team, banking, and meeting KPIs. Customer Service