Client Account Specialist

• Jan 2023 - Present

Bartender

• Sep 2021 - Present

-Transport and inventory bar, alcohol, and mixer packages for high-end events such as weddings, corporate events, private parties, etc. -Provide exceptional customer service in a variety of environments. -Prepare custom craft cocktails for up to 100+ guests per event. -Lead bartending team when larger events require multiple bartenders. -Transport and inventory bar, alcohol, and mixer packages for high-end events such as weddings, corporate events, private parties, etc. -Provide exceptional customer service in a variety of environments. -Prepare custom craft cocktails for up to 100+ guests per event. -Lead bartending team when larger events require multiple bartenders.

Client Services Coordinator

• Apr 2022 - Jan 2023

-Empathized with prospective clients while assessing their needs to determine which levels of service are required to reach their goals. -Established and streamlined training resources and materials. -Collected and compiled data research for potential referral partnerships. -Directed sales and marketing team meetings. -Collaborated with marketing team to facilitate exhibitor events and marketing campaigns. -Communicated with marketing department to ensure that their visions aligned with sales' needs. -Coached marketing team on firm's products and services. -Built and maintained relationships with potential and active referral partners. -Established an intake resource to be utilized by our referral partners to assess their clients' needs for our services. Show less

Realtor

• Oct 2020 - Feb 2022

-Build and maintain client relationships based on trust and providing value. -Preparing documents such as purchase contracts, and employment and representation agreements. -Negotiating before and during transactions to ensure our client’s best interests are protected. -Advising buyers and sellers on market conditions. Determining clients’ needs and conducting market research specific to each client. -Build and maintain client relationships based on trust and providing value. -Preparing documents such as purchase contracts, and employment and representation agreements. -Negotiating before and during transactions to ensure our client’s best interests are protected. -Advising buyers and sellers on market conditions. Determining clients’ needs and conducting market research specific to each client.

Service Professional

• Jan 2019 - Jul 2020

-Managed sale and guest satisfaction goals on a shift-by-shift basis to meet corporate expectations.-Oversaw guest relations to ensure that their expectations were met throughout their dining experience.-Facilitated quality control of service by managing a position that oversaw outgoing food orders during peak business hours.

Server

• Aug 2015 - Jul 2020

-Provided the optimal dining experience to restaurant patrons through attentive, guest-paced service.-Trained employees on service expectations, effective ways to perform food service duties safely and efficiently all while maintaining company standards. In my time spent at Longhorn Steakhouse, I have trained approximately thirty employees.-Built guest loyalty by delivering consistent service and utilizing name recognition to generate a robust network of regular diners.

Server

• Mar 2012 - Aug 2015

-Increased profits by continually exceeding sales goals -Promoted seasonal and in-demand items based on patron preference -Responsible for maintaining company standards in both my service to our guests, as well as in a team role where I ensured fellow serving staff had completed their daily required closing tasks -Increased profits by continually exceeding sales goals -Promoted seasonal and in-demand items based on patron preference -Responsible for maintaining company standards in both my service to our guests, as well as in a team role where I ensured fellow serving staff had completed their daily required closing tasks