Experience

College of American Pathologists (CAP)

• Hospitals and Health Care
• 700 & Above Employee

• Business Operations Analyst, Proficiency Testing

  • Dec 2020 - Present

  The College of American Pathologists (CAP), the leading organization of board-certified pathologists, serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.I act as a subject matter expert for proficiency testing operations and systems, partnering with internal IT development staff and external contracted consultants to design, implement, and test customized software, as well as off-the-shelf software. I identify ways to automate and streamline business processes. I work with our management team to set priorities and develop plans for the timely rollout of products and services. I conduct training for staff members and develop user documentation for system implementations. I serve on the master data management (MDM) leadership team.

• Lead Materials and Production Data Specialist, Proficiency Testing

  • May 1997 - Dec 2020

  Maintained the bill of materials for the proficiency testing (PT) programs, as well as the reporting codes used for PT data collection. Provided manufacturer specifications and packaging guidelines reports to vendors and packagers. Processed applications from manufacturers of laboratory instruments, reagents, and kits, to update manufacturer-specific PT reporting codes.

• Operations Associate, Laboratory Accreditation

  • Oct 1993 - May 1997

  Processed accreditation applications; followed up with laboratories regarding missing application information; followed up with CAP regional commissioners and accreditation inspectors regarding overdue inspections; processed post-inspection documentation.