Experience

Consolidated Label Co.

• United States
• Printing Services
• 1 - 100 Employee

• Assistant Marketing Manager

  • Jun 2019 - Present



Discount Lift Rentals

• Sanford, FL

• Marketing Assistant

  • Apr 2018 - Jun 2019

  Managing public reviews for company on Trustpilot, implementing new CRM software for inside reviews, answering customer inquiries on sales or rentals of equipment, creating email marketing campaigns, inputing and analyzing marketing or sales data in Microsoft Excel, creating a new pricing sheet and calculator in spreadsheet format, managing sales book, maintaining customer relations, managing accounts, creating new contracts with vendors. Managing public reviews for company on Trustpilot, implementing new CRM software for inside reviews, answering customer inquiries on sales or rentals of equipment, creating email marketing campaigns, inputing and analyzing marketing or sales data in Microsoft Excel, creating a new pricing sheet and calculator in spreadsheet format, managing sales book, maintaining customer relations, managing accounts, creating new contracts with vendors.



Pro Vacations

• Orlando, Florida Area

• Marketing Assistant/Customer Service Representative

  • Feb 2017 - Apr 2018

  Answer daily customer calls and provide information on their vacation packages. Duties also include: verifying travel purchases, booking reservations, and occasionally selling vacation packages or room/additional day upgrades. Must solve customer issues in a calm and courteous manner. I have also copywrited, designed marketing material, and created comprehensive spreadsheets and databases for the company in this position. Answer daily customer calls and provide information on their vacation packages. Duties also include: verifying travel purchases, booking reservations, and occasionally selling vacation packages or room/additional day upgrades. Must solve customer issues in a calm and courteous manner. I have also copywrited, designed marketing material, and created comprehensive spreadsheets and databases for the company in this position.



CareersUSA

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Data Entry

  • Mar 2015 - Mar 2016

  Reporting to assigned temp job on time and in the right dress code, fulfilling the client’s data entry or customer service needs, and updating and organizing files. Reporting to assigned temp job on time and in the right dress code, fulfilling the client’s data entry or customer service needs, and updating and organizing files.



Royal Bahama Cruise Line

• Telecommunications

• Verification Manager/Administrative Assistant/Quality Assurance

  • Feb 2014 - Oct 2014

  Supervisor: Manuel De La Cruz (321) - 419-5371 ↪ Position: Verification Manager (September – October) | Job Description: Verify that the information provided to the customer was complete and accurate, save deals, upgrades, etc. ↪ Position: Administrative Assistant (July – September; Promoted to Verification Manager) | Job Description: Input and execute monetary transactions at a rapid pace. Other duties: Filing, spreadsheet creation, sales tracking/reporting, and account management. ↪ Position: Quality Assurance Representative (March – July; Promoted to Administrative Transaction Specialist) | Job Description: Monitor and assure quality of calls, provide coachings and warnings to representatives who have jeopardized the quality of the call/sale. ↪ Position: Sales Representative (3 weeks of February before promotion) | Job Description: Provide customer with details of “promotion” and make sales, outbound calls



3-BM Casselberry, Inc

• Casselberry, FL

• Crew Member

  • Feb 2013 - Oct 2013

  Customer service, food preparation Customer service, food preparation