Experience

Icon - Global Mobility

• United Kingdom
• Human Resources Services
• 1 - 100 Employee

• Operations Manager for relocation and corporate housing

  • May 2015 - Present

  • Look after Icon Relocation Welwyn Garden City Office and team• Account Manager for 7 top accounts • Responsible for co-ordinating over 200 client employee relocations per year • Management of over 150 properties (serviced and long-term) across the UK • Preparation of new properties to deadline in readiness for new arrivals • Property refurbishment to fit within budget • Organise and co-ordinate the dressing of serviced/managed properties • Property and furnishing quality checks • Payment and billing management with suppliers, clients and accounting • Complaint handling from clients, staff or letting agents • Attend client review meetings • Internal Process management• Internal work load management • Review tender documents from an operational standpoint

• Property Manager

  • May 2009 - May 2015

  • Managing occupant’s arrival and departure dates • Dealing with all property related maintenance issues • Liaising directly with clients for property requirements and stock levels • All aspects of closure of a property (post-occupancy) • Reviewing Tenancy Agreements - AST and Company • Property inspections – Pre, during and post • Request and handle guest feedback • Maintaining relationships with letting agents relating to the let properties and blocks • Management of contractors regarding all aspects of property maintenance on a day to day basis

• Relocation Co-Ordinator

  • May 2008 - May 2009

  • Buying items to furnish properties • Coordinating occupancy levels of properties • Sourcing new properties • Utility account set up and closure • Cleaning schedule management • Update internal systems with data



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Relocation Administrator

  • Mar 2007 - Mar 2008



The Adecco Group

• Switzerland
• Human Resources Services
• 700 & Above Employee

• Central Service Delivery Coordinator

  • Sep 2004 - Mar 2007