Experience

IndonesianWriter.Com

• Indonesia
• Writing and Editing
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2023 - Present



Pekarangan Kioss

• Gresik, East Java, Indonesia

• Barista/Head Bar

  • Aug 2022 - Dec 2022

  - make and serve customer's orders - do stock opname and checking - maintain cleanliness bar area and maintain espresso machine (ROK) - maintain the cleanliness of the shop environment - up selling menu and help recommend menus to customers - give customers best services - calculate daily income and closing the shop - make and serve customer's orders - do stock opname and checking - maintain cleanliness bar area and maintain espresso machine (ROK) - maintain the cleanliness of the shop environment - up selling menu and help recommend menus to customers - give customers best services - calculate daily income and closing the shop



PT. Konsulta Semen Gresik

• Gresik, East Java, Indonesia

• Caller Staff

  • Nov 2021 - Dec 2022

  - conduct a survey of the condition of sales of building materials especially cement - do contacting (call) 20 store building materials - recapitulate survey results and price increases in a spreadsheets - listen and accept to complaints, compliments and suggestions from store building owners - conduct a survey of the condition of sales of building materials especially cement - do contacting (call) 20 store building materials - recapitulate survey results and price increases in a spreadsheets - listen and accept to complaints, compliments and suggestions from store building owners



HJ Coffee

• Gresik, East Java, Indonesia

• Barista

  • Feb 2022 - Jun 2022

  - make and serve customer's orders - do stock opname and checking - maintain cleanliness bar area and maintain espresso machine - maintain the cleanliness of the shop environment - give customer best services - make and serve customer's orders - do stock opname and checking - maintain cleanliness bar area and maintain espresso machine - maintain the cleanliness of the shop environment - give customer best services



Gentle Baby Oil

• Malang, East Java, Indonesia

• Customer Service Staff

  • Dec 2020 - Jan 2021

  - serving customer both existing and new customers - responsible for sale in E-Commerce (Tokopedia and Shopee) - helping customer solve their problems - report turnover daily, weekly and monthly - make orders and forward to production team - pick up the products from factory, pack them into package and then send them into expedition delivery - make sure the package landed safely in customers hands - do after sales and customer services - serving customer both existing and new customers - responsible for sale in E-Commerce (Tokopedia and Shopee) - helping customer solve their problems - report turnover daily, weekly and monthly - make orders and forward to production team - pick up the products from factory, pack them into package and then send them into expedition delivery - make sure the package landed safely in customers hands - do after sales and customer services



K3PG

• Gresik, East Java, Indonesia

• Intern Marketing staff

  • Jun 2018 - Jul 2018