• Jul 2023 - Present

• Oct 2022 - Jun 2023

• Jan 2022 - Sep 2022

Human Resources Coordinator (Co-op)

• Sep 2021 - Dec 2021

At Hatch, I conducted various HR generalist activities to support employees in the Western Canada region. This included new hire file creation, contract extensions, parental leaves, unpaid leaves, retirements, resignations, terminations, reporting and analytics, and assisting employees with benefits, vacation days, sick days, and other inquiries. Additionally, I conducted first day orientation for all new employees to get them acquainted with the company. At Hatch, I conducted various HR generalist activities to support employees in the Western Canada region. This included new hire file creation, contract extensions, parental leaves, unpaid leaves, retirements, resignations, terminations, reporting and analytics, and assisting employees with benefits, vacation days, sick days, and other inquiries. Additionally, I conducted first day orientation for all new employees to get them acquainted with the company.

Inside Sales Representative

• Sep 2019 - Nov 2020

At Tucows, I was a part of the Ting Mobile team. I achieved monthly sales goals via phone and email interactions. I created and maintained positive relationships with prospects and clients, provided great customer service, compelled prospects to sign up for Ting’s services, and updated lead status and interactions through a CRM application, in an organized and timely manner. At Tucows, I was a part of the Ting Mobile team. I achieved monthly sales goals via phone and email interactions. I created and maintained positive relationships with prospects and clients, provided great customer service, compelled prospects to sign up for Ting’s services, and updated lead status and interactions through a CRM application, in an organized and timely manner.

Senior Customer Service Representative

• Jun 2018 - Sep 2019

During my time at CXBO Chocolates, I supported the Front of House team through extraordinary customer service skills and accurately answering all customer inquiries. I gained experience in HR through the context of training new employees on company information, tasks and duties, and expected behaviour. As well, I created prioritized daily task sheet for employees based on importance, timeline, and order quantity to ensure that tasks were completed in a effectively and efficiently in a fast-paced environment. Show less

Marketing Assistant

• May 2017 - Aug 2017

During my internship at Cineplex SCENE, I acted as the Marketing Assistant to the Marketing Manager of Onboarding and Engagement as well as the Marketing Manager of Acquisition and Engagement. I assisted with and took lead on multiple marketing campaigns, including the launch of the SCENE Beyond 150 Video Contest. As well, I created and tested the visuals and content for print and email marketing campaigns, handled copy writing and email testing for various email marketing campaigns. Alongside this, I assisted with the company's social media marketing, including content creation, social listening, member engagement and posting through Hootsuite. This position allowed me to collaborate with partner companies including Cineplex and Scotiabank, to create, organize and schedule campaigns. I worked towards marketing KPIs and calculated metrics through Synapze. Show less

Writer

• Dec 2016 - May 2017

When working for FeelingSuccess, I wrote articles of various styles for their website with the goal of promoting the message that success is defined differently for every individual. This role required excellent written communication skills and proficient use of Microsoft Office and WordPress. When working for FeelingSuccess, I wrote articles of various styles for their website with the goal of promoting the message that success is defined differently for every individual. This role required excellent written communication skills and proficient use of Microsoft Office and WordPress.

Social Media Editor

• Dec 2016 - May 2017

During my internship at The Community Edition, I wrote copy for daily social media posts on platforms including Facebook, Twitter and Instagram. I consistently used Tweetdeck to schedule posts and manage social channels. This role required an excellent understanding of various social media platforms and through my creative social media marketing and brand management, I increased the newspaper’s social media platform traffic by 73%. During my internship at The Community Edition, I wrote copy for daily social media posts on platforms including Facebook, Twitter and Instagram. I consistently used Tweetdeck to schedule posts and manage social channels. This role required an excellent understanding of various social media platforms and through my creative social media marketing and brand management, I increased the newspaper’s social media platform traffic by 73%.

Sales and Administrative Assistant

• May 2016 - Aug 2016

During my time as a Sales and Administrative Assistant at RE/MAX Realtron, I supported realtors through generating new business through outbound opportunities, via cold-calling and door-to-door sales. I also supported the team with various administrative tasks such as preparing documents for realtors, managing realtor schedules, developing and maintaining a client follow-up system, contacting clients via phone, and maintaining excellent customer service. Required proficient use of Microsoft Office. Show less

Editor's Assistant

• Sep 2012 - Jun 2013

During my time as the Editor's Assistant, I wrote 5-10 articles per day for The Magazine’s website. Alongside this, I edited the print magazine before it was sent to publishing as well as interviewed talent. This role required excellent verbal and written communication skills, organization, and time management. During my time as the Editor's Assistant, I wrote 5-10 articles per day for The Magazine’s website. Alongside this, I edited the print magazine before it was sent to publishing as well as interviewed talent. This role required excellent verbal and written communication skills, organization, and time management.